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front desk receptionist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Positive and upbeat successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Skills
  • Data Entry and Database Software
  • Appointment Scheduling
  • Customer Service
  • Courteous and Professional
  • Multi-Line Phone Systems
  • Verbal and Written Communication
  • Call Answering and Routing
  • Calendar Management
  • Scheduling and Calendar Management
  • Positive Attitude and Energetic
  • Documentation and Reporting
  • Customer Service-Oriented
  • Multitasking and Prioritization
  • Greeting and Seating Clients
Experience
12/2021 to Current
Front Desk Receptionist Path Medical Aventura, FL,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Signed for packages, recorded deliveries, and distributed to personnel.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
04/2021 to 12/2021
Homecare Provider Giant Eagle Du Bois, PA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
05/2018 to 02/2021
Server Village At The Greene Dayton, OH,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
02/2015 to 04/2017
STNA Cumberland Pointe Care Center City, STATE,
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Guaranteed accurate, timely flow of information by maintaining [Number] patient charts and updating healthcare team on patient status.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education and Training
Expected in 05/2016 to to
High School Diploma:
St Clairsville High School - Saint Clairsville, OH
GPA:
Expected in to to
:
Belmont College - Saint Clairsville, OH
GPA:

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Resume Overview

School Attended

  • St Clairsville High School
  • Belmont College

Job Titles Held:

  • Front Desk Receptionist
  • Homecare Provider
  • Server
  • STNA

Degrees

  • High School Diploma
  • Some College (No Degree)

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