Front Desk Receptionist Resume Example

FRONT DESK RECEPTIONIST

Accomplishments

Self-motivated administrative professional with extensive experience overseeing the Aircraft Structural Maintenance.
training area on Langley AFB, VA.
Skill Highlights Travel administration Employee training and development Self-starter Inventory systems Deadline-oriented Microsoft Office Schedule management Spreadsheet development.
Core Accomplishments Successfully trained staff in all training systems and databases, policies and procedures.
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Oversaw implementation of the new Training Business Area (TBA).
Improved office organization by compiling training spreadsheets, organizational charts and training data reports using advanced Microsoft Excel functions.
Handled trainees effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Experience

Front Desk Receptionist
October 2012Brookfield , WI

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Created databases and spreadsheets to improve work flow.
Provided support for supervisors, management and Director of Operations in managing operation work flow.
Maintained and inventoried security badges for the facility.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Worked independently with little to no supervision.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created weekly and monthly reports and presentations.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Cosmetologist
May 2010 to August 2011Benchmark Hospitality － Lake Arrowhead , CA

Trained individuals on hair cutting and coloring procedures.
Ensured compliance with business safety and security standards.
Greeted all guests and assisted them with requests and special services.

Salon Assistant/Apprentice
September 2008 to June 2009Salon Mizu Newport News － STATE

Greeted and prepared clients, booking appointments, handling incoming phone calls.
Maintained and managed inventory of products.
Performed laundry services and salon clean-up.

Aircraft Structural Maintainer and Training Administrator
September 2002 to September 2008USAF, Langley AFB － City , STATE

Counseled new employees on up-grade training requirements while giving one-on-one in briefings.
Interviewed new trainees upon arrival.
Evaluating training materials prepared by instructors, such as outlines, text, and handouts.
Coordinated and scheduled technical training for new and current trainees.
Organized and developed, or obtained, training procedure manuals, guides and course materials such as handouts and visual materials.
Assigned instructors to conduct training for individuals in the work environment.
Identified and assessed training needs of staff by conferring with other managers and supervisors.
Worked closely with supervisor and informed him/her of all individual trainee progression.
Worked closely with Fabrication Flight Training Managers and Squadron Training Managers.
Produced and/or revised training materials for in-shop training requirements as appropriate.
Trained and instructed supervisors and trainees on training expectations and processes.
Coordinated training schedules and filed crucial administrative paperwork.
Received high remarks for the creativity of lesson plans and instructional techniques from supervisors.
Facilitated the execution of all training plans.
Periodically evaluated training effectiveness and trainee quality assurance adherence.
Maintained and organized 623A training folders.
Transcribed all 623A training folders to the new master database, Training Business Area (TBA).
Worked independently with little to no supervision.
Directly supported Shop Chief and supervisors in managing operation work flow.
Reviewed and edited correspondence prior to release and submission for signature.
Assisted with everyday Tool Crib duties.
Purchased supplies and materials as needed.

Education

B.A : Business Administration Management, 2014Saint Leo University － City, StateBusiness Administration Management Cosmetology : Cosmetology, 2009 New Horizons Educational Center Newport News, VA

Skills

administrative, central point of contact, creativity, clients, databases, database, email, fashion, faxes, inventory, Director, managing, materials, meetings, access, Excel, mail, office, neat, presentations, processes, quality assurance, receptionist, reception, safety, spreadsheets, supervisor, supervision, technical training, telephone, phone, training materials, up-grade

Resume Overview

School Attended

Saint Leo University

Job Titles Held:

Front Desk Receptionist
Cosmetologist
Salon Assistant/Apprentice
Aircraft Structural Maintainer and Training Administrator

Degrees

B.A : Business Administration Management , 2014

Front Desk Receptionist Resume Example

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