Front Desk Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

Skilled File Clerk with remarkable organizational, communication and time management abilities. Thrives in busy, dynamic environments.

Core Strengths

Microsoft Office Suite, Adobe Illustrator,Adobe Photoshop

strong organizational skills, active listening skills, seasoned in conflict resolution, sharp problem solver,

courteous demeanor, energetic work attitude, large cash/check deposits expert, store maintenance ability,

  • Inventory control familiarity
  • Top sales performer
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adaptive team player
  • Visual merchandising proficiency
  • Fashion knowledge
  • Opening/closing procedures
  • Markdown/promotional procedures

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.


  • Consistently generated additional revenue through skilled sales techniques.

Product Sales

  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members’ information.
Work Experience
2015 to 11/2015
Front Desk Receptionist Dealer Policy Boston, MA,
  • Provide courteous customer service when checking guests in and out of their rooms
  • Monitor guests cameras to make sure their well accommodated Write daily reports concerning any hotel and guests activities
  • Fill out mandatory incident reports for management when needed
  • Greet potential clients with company credo enhancing business revenue
  • Call apartments verifying all aspects of questionable visitors
  • Inquire about all knowledge of tenant who visit following company standards
  • Fill out repair appointment sheets deploying them to management.
07/2013 to 11/2014
Customer Representative State Of Indiana Connersville, IN,
  • Unloaded pallets to food to organized positions.
  • Stocked food in a proper manner for customer viewing pleasure.
  • Logged overstock P Fresh products in freezer via computer.
09/2011 to 05/2013
StaffMark Entry Level Clerk Direct Traffic Solutions Boca Raton, FL,
  • Verify vouchers matching with customer checks for tax purposes.
  • Check bags for mis-placed vouchers or checks for account security.
  • Sort mail by zip code for localize shipping.
  • Consolidate bags on pallets and secure them with cellophane rap.
10/2011 to 04/2012
Clerk and Delivery Driver Butler Technical Group Oldsmar, FL,
  • Drove around delivering pizza in timed manner.
  • Answered phones with company credo advertising new deals.
  • Kept a clean area for strong company image.
09/2007 to 05/2009
Customer Sales Representative Seven Hills Foundation Danvers, MA,
  • Provide friendly and effective customer service Coordinate phone calls and provide information on pre-paid cell phone service Ensure all products meet company standards by building end cap advertisements for upcoming promotions Organizing products for visual display Complied to standards for company on visual cleanliness.
01/2000 to 06/2000
Customer Account Executive Seven Hills Foundation Fairhaven, MA,
  • Handle customer accounts by taking payments by phone.
  • Analyze customer accounts to give remedy for billing disputes.
  • Set up install or repair appointments for customers.
  • Up-sold cable promotional packages.
2015 to
Volunteer Friends Of The Elderly City, STATE,
  • Drove elderly people around showing them they're not forgotten about
  • Smiled and showed life is all about exploration at any age
01/2015 to
Volunteer Marin Food Bank City, STATE,
  • Sorted food cans helping the helpless
  • Interacted in constant teamwork obtaining strong harmony
Educational Background
Expected in December 2014
Bachelor of Arts Degree: History
San Francisco State University - San Francisco, CA
  • Studied Roman history relating to human relations
  • Learned economic policies with distinct clarity
  • Researched Roman activity from the growth to the end of power
  • Used Original quotes from Roman scholars who were primary sources
  • Focused on Microsoft word efficiently through writing and editing
  • Tutelage for coursework imputed for perfection with professor
Expected in 2009
Associate of Arts Degree: Art
Berkeley City College - Berkeley, Ca
  • English, science and math requirements needed to transfer for SFSU
  • Coursework in Statistics

Adobe Illustrator, Adobe Photoshop, advertisements, advertising, billing, cable, clients, Customer Service, image, mail, Microsoft Office Suite, mis, Organizing, cameras, shipping, taxes, phones, phone, visual display, zip, able to lift 70 pounds, shipping and receiving, careful and active listener,

cash handling, strong public speaker, multi-tasking, telephone skills, data collection, creative problem solving, documentation, report transactions, active learning, organizational skill, client relations, customer needs assessment, time management, writing letters and memos, research, email,

reading comprehension, service orientation, coordination, filing and account management

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • San Francisco State University
  • Berkeley City College
Job Titles Held:
  • Front Desk Receptionist
  • Customer Representative
  • StaffMark Entry Level Clerk
  • Clerk and Delivery Driver
  • Customer Sales Representative
  • Customer Account Executive
  • Volunteer
  • Volunteer
  • Bachelor of Arts Degree
  • Associate of Arts Degree