front desk receptionist resume example with 1+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced administrative environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Skills
Product location skills
Technology Knowledge
Warehouse operations
Customer assistance
Multitasking
Work ethic
Computer skills
Problem resolution
Microsoft Office
Math skills
Currently doing a Major in Business, have some knowledge about accounts.
Listening skills
Administrative skills
Email and telephone decorum
Have worked with EPIC
Experience
09/2022 to 12/2023Benefits Specialist and RegistrationPrimepay | Indianapolis, IN,
Provided assistance to plan participants by explaining benefits information to ensure educated selections.
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
Checked accuracy and completeness of benefits applications and documents.
Assisted with audits by preparing accounts and providing information.
Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
Evaluated efficiency and value of current benefit programs and made recommendations for improvement.
Coordinated benefits processing, including enrollments, terminations and claims.
Updated and reconciled retirement, tax and health care accounts.
Produced detailed reports and data models to help clients pick optimal plans.
Provided detailed information about benefits and limitations of different policies and programs.
REGISTRATION:
interacted with the software named EPIC
Responded to requests for information with open and knowledgeable support to foster interest in available plans.
Greeted customers, answered general questions and directed to appropriate locations.
Scheduled appointments and maintained and updated appointment calendars.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
03/2022 to 07/2022Front Desk ReceptionistSandvik | Waukesha, WI,
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Responded to inquiries and room requests made online, by phone and via email.
Signed for packages, recorded deliveries and distributed to personnel.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
Directed visitor security screening before allowing entry.
Explained policies and procedures to visitors.
Assisted staff and executives with special projects.
Maintained office equipment, scheduling service to repair issues.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Input customer data into reservation systems and updated to reflect room changes.
Answered phone calls, provided information and connected callers to appropriate personnel.
Answered office phone and emails to schedule appointments, answer questions and document information.
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Managed customer complaints and rectified issues to complete satisfaction.
Maintained daily calendars, set appointments with clients and planned daily office events.
04/2021 to 11/2021PickerDick's Sporting Goods Inc | Grand Junction, CO,
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Selected products and items from shelves and pallets for customer orders.
Limited damage to products and orders by using care when choosing items.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
Weighed and measured products and materials to check compliance with specifications and regulations.
Reviewed orders for specialty codes to determine item locations in warehouse.
Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
Confirmed items picked for orders by keying codes into system.
Took custom orders from clients and provided accurate quotes.
Accepted, processed and filled orders quickly and accurately.
Pulled merchandise to fulfill orders to specification.
Operated handheld scanners to track merchandise throughout fulfillment process.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Assembled customer orders from stock and placed orders on pallets for shipping department.
Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
12/2019 to 03/2020CashierCompany Name | City, State,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Education and Training
Expected in 06/2025 to to Associate of Arts | Finance And Business AdministrationAurora University, Aurora, IL, GPA:
Transferred from Waubonsee Community College to Aurora University. I'm doing a double major on both Finance and Business Administration and will graduate on June 2025.
Expected in 07/2020 to to High School Diploma | COBAED, DURANGO, MEXICO, GPA:
1st Place GPA of Generation 2020 Recipient
4.0 GPA
Completed professional development in Informational Technology
Ranked in Top 5% of class
Expected in to to | BusinessWaubonsee Community College, Sugar Grove, ILGPA:
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