Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Friendly and prompt Front Desk Receptionist with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.
Passionate Receptionist offering Four years of success and experience in customer and personal service and effective planning.
Focused and dependable Receptionist with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination and outstanding interpersonal, client and professional communication abilities. Trained in emergency responses and special security procedures.
Friendly Receptionist with 4 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data, assisting colleagues and Skilled at supporting customers with simple and complex needs with professionalism.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Organized and Reliable and hardworking with excellent communication skills and proven ability to manage projects successfully. Focused on providing on-time and accurate departmental support and willing to resolve issues Offering great attitude and strong work ethic.
Skills
Office organization
File management
Filing
Verbal and written communication
Meeting scheduling
Office supplies inventory management
Mail handling
Call Forwarding
Problem-solving skills
Scheduling
Skilled in Software
Bookkeeping
Sorting and labeling
Problem-solving
Mail sorting
Telephone etiquette
Sensitive Information Handling
Work History
02/2019 to CurrentFront Desk ReceptionistEncompass Health Corp. | Gastonia, NC,
Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Confirmed relevant guest information and payment methods to prevent fraud.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Greeted Number daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Carefully transcribed phone messages and relayed to appropriate personnel within Number minutes of each call.
Used Software to process reservations, check-ins and check-outs.
Resolved customer issues quickly and notified Job Title immediately when problems escalated.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Protected guest valuables with main safe or in individual boxes to maximize security.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
12/2017 to 12/2019Outside LabourPlanet Fitness | Kingston, PA,
Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
Efficiently prepared job sites by removing debris and setting up materials and tools.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Blended exterior paints and correctly matched trim colors.
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Loaded, unloaded and moved material to and from storage and production areas.
Produced parts and assemblies quickly and efficiently within tolerances.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Closely monitored coworkers, Type tasks and construction areas to minimize safety accidents and maximize productivity.
Signaled equipment operators to complete proper alignments, movements and adjustments.
Used shovels or heavy equipment to move different materials based on job needs.
Prepared, poured and spread materials such as concrete and asphalt at designated locations.
Handled Type and Type construction tools and machinery to effectively complete Task and Task.
Read and understood plans and technical documentation for each job.
Directed traffic away from hazardous locations, protecting team members and general public.
Maintained team safety by controlling traffic around and within site.
Reviewed blueprints and job specifications to plan completion and estimate project costs.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
11/2016 to 02/2017Sales AssociateRegent Care Centers | Woodway, TX,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Maintained customer satisfaction while handling Type product returns quickly and professionally.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Maintained records related to sales, returns and inventory availability.
Tracked stock using company inventory management software.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.
Solved customer challenges by offering relevant Type products and services.
Boosted sales by conferring with customers to evaluate Product or Service requirements and recommend best-fit company offerings.
Educated associates on market trends and stayed up-to-date on forecasts and Industry news.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
05/2014 to 07/2016ReceptionistShaw’s Interiors Inc | City, STATE,
Supported various administrative duties by proofreading, transcribing and invoicing.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Corresponded with clients through email, telephone or postal mail.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Scheduled and confirmed appointments and meetings for Job Title.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Provided clerical support to Number company employees by copying, faxing and filing documents.
Collected, sorted, distributed and sent mail and packages.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Kept reception area clean and neat to give visitors positive first impression.
Routed incoming mail and messages to relevant personnel without delay.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Sorted, received and distributed mail correspondence between departments and personnel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Received and routed business correspondence to correct departments and staff members.
Maintained building security by monitoring logbook and issuing visitor badges.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
Expected in 05/2014Diploma | High SchoolCoolidge High School, Coolidge , GPA:
Expected in 08/2016 | Medical AssistingCentral Arizona College, Coolidge, AZGPA:
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