Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Polite and accommodating [Job Title] bringing [Number] years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Dependable and courteous [Job Title] with [Number] years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

High-energy [Job Title] possessing experience and strong knowledge of [Type] industry and exceptional customer service skills. Highly efficient nature focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.

Independent [Job Title] with experience meeting customer expectations effectively. Talented at handling issues and complaints in timely fashion. Stellar skills in time management and organization.

Reliable and enthusiastic [Job Title] with experience performing [Task] and [Task]. Skilled in customer engagement, problem resolution and various software operation. Known for remaining poised and calm in busy environments.

Hardworking [Job Title] with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude and ability to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Focused [Job Title] bringing [Number] years of related experience, hardworking nature and strong attention to detail. High-energy team player with excellent communication and planning abilities. Proficient in coordinating support services for any operational or customer need.

First-class [Job Title] with experience maintaining high level of hospitality, professionalism and business etiquette. Attentive when listening to guest requests or concerns and addressed with prompt responses. Dependable and punctual, consistently arriving to work prepared and on time.

Well-organized [Job Title] with experience contributing to team and business needs and interacting positively with customers. Integral employee completes wide range of clerical duties. Highly motivated and efficient with outstanding communication skills and proficiency in [Software].

  • Office supplies ordering
  • Oral and writing communication
  • Listening skills
  • Analytical mastery
  • Team collaboration
  • Fluent in [Language] and [Language]
  • Appointment confirmation
  • Call routing
  • Issue handling
  • Effective planning
  • Customer assistance and interaction
  • Email and telephone decorum
  • Recordkeeping
  • Package and mail receipt
  • Cash transactions
  • Hospitality services
10/2019 to 09/2020
Front Desk Receptionist Encompass Health Corp. Norman, OK,
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Solved minor customer issues and escalated major problems immediately to [Job Title].
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Scheduled meetings for internal personnel, partners and clients using [Software].
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Planned customized itineraries for guests, including [Type] lodging and [Type] activity, resulting in promotion of local tourism and entertainment industries.
  • Worked with [Job title] to attain operational and financial goals with strategic approaches.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
  • Responded to inquiries and room requests made online, by phone or email.
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
03/2017 to 04/2019
Captain Waiter International Paper Company Newark, OH,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Served over [Number] tables at once while supervising staff of [Number] servers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Designed schedules for [Number] front of house employees, adapting schedules based on seasons, days and employee availability.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Increased [Type] product sales by effectively designing new menus and training [Number] employees on effective salesmanship.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Implemented new POS system and trained [Number] staff members of effective use.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant, resulting in [Result].
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
01/2013 to 12/2016
Artist Bangladesh Gas Filled School City, STATE,
  • Collaborated with creative design team to complete projects on tight deadlines.
  • Interfaced with clients and customers to determine special art project needs, prepared design proposals, and defined project scope.
  • Produced home-based print materials and multi-media software.
  • Adapted to established art style of studio for consistency and quality purposes.
  • Utilized personal protective equipment and proper ventilation systems to promote safe artwork creation.
  • Contributed to game design and implementation.
  • Successfully produced and sold [Number] paintings and [Number] mosaic pieces between [Year] and [Year].
  • Developed strong working knowledge of game's design to enable early identification of potential issues.
  • Successfully resolved range of complex artistic development issues.
  • Maintained accurate specs, adhering to print and art specification standards.
  • Established consistent visual direction for video game mood, environments and characters.
  • Managed inventory and maintained supply of equipment and materials.
  • Addressed client concerns and worked together to achieve mutually beneficial outcomes.
  • Created [Number] samples, layouts and designs in [Year].
  • Implemented master drawing and painting techniques while revealing history and information on each artist.
  • Fostered productive, professional working relationships with fellow craftspeople, vendors and media representatives.
  • Assembled each approved design as model packet to guide development of computerized models.
  • Managed strategic business planning and day-to-day operations to optimize organization's financial position.
  • Illustrated and designed educational publications and teacher curricula.
  • Coordinated artistic projects, exhibit scheduling and artist interface duties.
  • Organized portfolios with artistic work to demonstrate abilities and styles to potential customers.
  • Incorporated fine oils and acrylics to create custom paintings and murals.
  • Mentored artists on quality standards and improvements.
  • Conceptualized and illustrated game assets, characters, environments, props and icons.
  • Designed inspiring concept art while maintaining accurate scale and architectural standards.
  • Produced intricate pieces of art by using ink, watercolors, charcoal, oil, paints, pencils and computer software programs.
Education and Training
Expected in 04/2013
High School Diploma:
Bangladesh Gas Filled School And College - Brashar, Brahmanbariya
Expected in
Art Academy B - ,
Expected in 06/2013
Associate of Arts:
Art Academy Of Bbariya - College Para, Brahmanbariya

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School Attended

  • Bangladesh Gas Filled School And College
  • Art Academy B
  • Art Academy Of Bbariya

Job Titles Held:

  • Front Desk Receptionist
  • Captain Waiter
  • Artist


  • High School Diploma
  • Associate of Arts

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