- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Talented Receptionist offers exceptional organizational, interpersonal and computer skills. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.
- Customer service expert
- Telecommunication skills
- Energetic work attitude
- Strong organizational skills
- Complaint Handling/Dispute Resolution.
| - Possess pleasant personality with excellent telephone etiquette Knowledge of handling general administrative and clerical tasks
- Skilled in computer applications like MS Word,Excel,PowerPoint, Spreadsheet and the Internet.
- Excellent monitoring, organizational and supervisory skills.
- Skilled in handling multiple tasks and work under pressure.
|
Front Desk Receptionist, 2015 - 11/2016
Encompass Health Corp. – Oneonta, , - Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
- Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.Register patients, update patient records, and verify insurance accurately and timely
- Follow company procedures related to workers’ compensation and occupational medicine patients
- Determine, collect and process patient payments and address collection and billing issues
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Prepare, sign, and drop the deposit in the safe on a nightly basis
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation.Maintain office supplies
- Observe safety and security procedures; promote a safe and pleasant work environment
- Report potentially unsafe conditions to management
- Regular attendance to ensure efficient clinic operations
Medical Receptionist, 06/2013 - 04/2015
Arkansas Urology – Benton, AR, - Responsible for welcoming patients and checking in patients for appointments.
- Handle incoming calls and respond to queries in a warm and professional manner.
- Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system.
- Communicate with bookkeeping staff to gather information on current patient's accounts.
- Responsible for collecting payments from patients by following insurance guidelines.
- Perform tasks of receiving and distributing mails and faxes on a daily basis.
Customer Service Representative, 01/2011 - 02/2013
Liberty Mutual – Oklahoma City, , - Handle customer inquiries, complaints, billing questions and payment extension/service requests.
- Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
- Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
- Troubleshoot any issues that arise and keep in constant communication with the client to ensure they are informed at all times until there is a resolution
- Provide back up support to other teammates.
High School Diploma: , Expected in 2006
-
Elmanar - Cairo,
GPA:
: Bachelor of Law, Expected in 2010
-
Alexandria University - Alexandria,
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Length
- Personalization
- Strong Summary
- Target Job