close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Front Desk Receptionist
Please provide a type of job or location to search!
SEARCH

Front Desk Receptionist Resume Example

Love this resume?Build Your Own Now
CR

FRONT DESK RECEPTIONIST
Summary

Dependable and courteous [Job Title] with [Number] years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Skills
  • Recordkeeping
  • Technologically savvy
  • Conflict management
  • Front office management
  • Hospitality services
  • Team collaboration
  • Cash transactions
  • Customer assistance and interaction
  • Oral and writing communication
Education and Training
GEDBelford High City12/2009
Experience
Gray TelevisionFront Desk Receptionist | Bismarck , ND05/2020 to Current
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Facilitated front desk operations for busy high-volume hotel.
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Responded to inquiries and room requests made online, by phone or email.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Gray TelevisionFront Desk Receptionist | Bluefield , WV08/2019 to 12/2019
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Solved minor customer issues and escalated major problems immediately to [Job Title].
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Responded to inquiries and room requests made online, by phone or email.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Computed guest billings and posted charges to room accounts.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Gray TelevisionFront Desk Receptionist | Bryan , TX06/2018 to 12/2018
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Solved minor customer issues and escalated major problems immediately to [Job Title].
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Responded to inquiries and room requests made online, by phone or email.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Computed guest billings and posted charges to room accounts.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Additional Information

I speak Spanish fluently.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Strong summary

Resume Overview

School Attended

  • Belford High

Job Titles Held:

  • Front Desk Receptionist

Degrees

  • GED

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Dog-Grooming-Apprentice/Front-Desk-Receptionist-resume-sample

Dog Grooming Apprentice/Front Desk Receptionist

Xanterra Parks & Resorts

Columbia Falls , MT

Front-Desk-Receptionist-resume-sample

Front Desk Receptionist

Community Medical Services

Kingman , AZ

Front-Desk-Receptionist-resume-sample

Front Desk Receptionist

Centers For Specialty Care Group

Bronx , NY

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.