Front Desk Receptionist Resume Example Hackensack University Medical Center

FRONT DESK RECEPTIONIST

Summary

Skills

Fluent in english and spanish

Experience

Front Desk Receptionist
Lodi , NJHackensack University Medical Center/Nov 2000 to Nov 2008

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Arranged special accommodations for guests to maintain optimal satisfaction
Received all incoming calls
Monitored reservations to track incoming parties and special events.
Set and optimized employee schedules to secure proper coverage for all shifts.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Monitored office expenditures and managed office contracts, keeping meticulous records on all transactions.
Managed customer complaints and rectified issues to complete satisfaction.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Assisted with administrative tasks, including filing, answering phones
Solved minor customer issues and escalated major problems immediately to owner
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Input customer data using and preparing equipment list and made immediate updates to reflect equipment changes.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on all equipment

Secretary
Johnston , RISt Joseph School Of Nursing/

Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Automated office operations to manage client correspondence, record tracking and data communications.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
Quoted and prepared proposals for business services such as archietects and sub contractors.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Completed billing, collections and reporting duties on daily basis.
Managed financial documentations such as expense reports and invoices.
Provided scheduling and ensured timely and effective allocation of resources and calendars.
Updated employee paperwork and records.
Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Managed office inventory by maintaining documentation of stock.
Scheduled appointments and maintained master calendar.
Oversaw daily functions.
Greeted visitors promptly and directed to correct locations.

Food Service Team Member
Eagle , IDCafe Rio/

Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Prepared large batches of food according to standard recipes.
Protected food from spoilage by storing according to safety procedures.
Kept work areas, utensils and pans cleaned and sanitized.
Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
Verified compliance with all sanitation and safety requirements.
Removed trash and dropped food items regularly to keep work spaces neat and clean.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings .
Thoroughly cleaned and sanitized dining ware and kitchen equipment.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Ensured compliance with company service standards, including inventory and cash control procedures.
Washed, peeled, cut and measured recipe ingredients.
Maintained order and cleanliness of work areas in conformance with health codes.
Upheld food safety standards at all times.
Monitored inventory and promptly reported items that needed to be reordered.
Carried pans, kettles and trays of food to and from work stations
Preparing menu
Grocery Shopping
Trips to Food banks
Taking clients to apply for GR
Taking clients to Clinics
Picking up Clients medications
Preparing chore list
Catering Board member events
Handling and in charge of all Yard sales
Handling and preparing special food events

Office Assistant
Detroit , MIMiramed/

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Produced professional and error-free letters, presentations and spreadsheets.
Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes.
Managed reception and lobby area, greeted visitors and responded to requests for information.
Facilitated working relationships with co-tenants and building management., at sober living houses
Managed building access and supplied key cards to employees and visitors.
Dispersed incoming mail to correct recipients throughout office.
Tracked office stock and maintained inventory in neat and organized fashion.
Processed intakes and discharge paperwork efficiently to support smooth office procedures.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Wrote reports and correspondence from dictation and handwritten notes.
Filed and retrieved records to support business needs and boost team productivity.
Routed agreements, contracts and invoices through signature process.
Answered all phone calls daily and pleasantly welcomed visitors to office.
Assisted with administrative tasks, including filing, answering phones and payroll
Collected payments, issued receipts and updated accounts to reflect new balances.

Education and Training

High School DiplomaEl Rancho High SchoolJun 1977City, State

Resume Overview

School Attended

El Rancho High School

Job Titles Held:

Front Desk Receptionist
Secretary
Food Service Team Member
Office Assistant

Degrees

High School Diploma

Front Desk Receptionist Resume Example

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