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Front Desk Receptionist Resume Example

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M
FRONT DESK RECEPTIONIST
Summary
Skills

Fluent in english and spanish

Experience
Front Desk Receptionist
Lodi , NJ
Hackensack University Medical Center/Nov 2000 to Nov 2008
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Received all incoming calls
  • Monitored reservations to track incoming parties and special events.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Monitored office expenditures and managed office contracts, keeping meticulous records on all transactions.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Assisted with administrative tasks, including filing, answering phones
  • Solved minor customer issues and escalated major problems immediately to owner
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Input customer data using and preparing equipment list and made immediate updates to reflect equipment changes.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on all equipment
Secretary
Johnston , RI
St Joseph School Of Nursing/
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
  • Quoted and prepared proposals for business services such as archietects and sub contractors.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Completed billing, collections and reporting duties on daily basis.
  • Managed financial documentations such as expense reports and invoices.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
  • Updated employee paperwork and records.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Managed office inventory by maintaining documentation of stock.
  • Scheduled appointments and maintained master calendar.
  • Oversaw daily functions.
  • Greeted visitors promptly and directed to correct locations.
Food Service Team Member
Eagle , ID
Cafe Rio/
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Prepared large batches of food according to standard recipes.
  • Protected food from spoilage by storing according to safety procedures.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Verified compliance with all sanitation and safety requirements.
  • Removed trash and dropped food items regularly to keep work spaces neat and clean.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings .
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Washed, peeled, cut and measured recipe ingredients.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Upheld food safety standards at all times.
  • Monitored inventory and promptly reported items that needed to be reordered.
  • Carried pans, kettles and trays of food to and from work stations
  • Preparing menu
  • Grocery Shopping
  • Trips to Food banks
  • Taking clients to apply for GR
  • Taking clients to Clinics
  • Picking up Clients medications
  • Preparing chore list
  • Catering Board member events
  • Handling and in charge of all Yard sales
  • Handling and preparing special food events
Office Assistant
Detroit , MI
Miramed/
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Facilitated working relationships with co-tenants and building management., at sober living houses
  • Managed building access and supplied key cards to employees and visitors.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Processed intakes and discharge paperwork efficiently to support smooth office procedures.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Routed agreements, contracts and invoices through signature process.
  • Answered all phone calls daily and pleasantly welcomed visitors to office.
  • Assisted with administrative tasks, including filing, answering phones and payroll
  • Collected payments, issued receipts and updated accounts to reflect new balances.
Education and Training
High School DiplomaEl Rancho High SchoolJun 1977City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

61Fair
Resume Strength
  • Completeness
  • Formatting
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • El Rancho High School

Job Titles Held:

  • Front Desk Receptionist
  • Secretary
  • Food Service Team Member
  • Office Assistant

Degrees

  • High School Diploma

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