Front Desk Receptionist Resume Example

• Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Calculated charges, issued table checks and collected payments from customers.

• Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Checked order accuracy and food quality before delivering to customers.
• Explained preparation of various menu items, describing ingredients and cooking methods to customers.
• Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
• Inspected restrooms for cleanliness and availability of supplies several times per shift.
• Carried several plates at one time without dropping or spilling, decreasing overall customer wait time.
• Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
• Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
• Served average of 50 patrons daily at this restaurant with consistent recommendations for exceptional service.
• Updated repeat customers on menu changes and updates to maintain quality service relationships.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Answered phones politely and promptly, accurately recording and confirming reservations.
• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Maintained accuracy while handling payments of up to $300, giving change and printing receipts with the computer system.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
• Minimized customer wait times by efficiently taking and filling over 50 orders each day.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• Documented activities and recorded information in EMR system.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Documented patient intake and dietary requirements and assisted with feeding.
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
• Used mobility devices and other equipment to carefully and transport patients.
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
• Collected specimens, monitored vitals and maximized patient comfort.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.