front desk receptionist resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills. Having proven abilities handling tasks simultaneously while delivering service with smile. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

  • Delivery Coordination
  • Records Management
  • Administrative Support
  • Computer Proficiency
  • Courteous and Professional
  • Positive Attitude and Energetic
  • Visitor and Customer Relations
  • Multi-Line Phone Systems
  • Prioritization and Time Management
  • Payment Processing
  • Multitasking and Prioritization
  • Documentation and Reporting
  • Data Entry and Database Software
  • Reliable and Punctual
  • Attention to Detail
  • Verbal and Written Communication
  • Microsoft Office Suite
  • Scheduling and Calendar Management
  • Customer Service-Oriented
  • Customer Complaint Resolution
  • Data Entry
  • CRM Software
  • Automated and Manual Data Entry
  • Conflict Resolution
  • Positive Attitude
  • Billing and Invoicing
  • Accounting and Billing Software
  • Lobby Maintenance
  • Word Processing
Erie Community College Williamsville, NY, Expected in 05/2018 Associate of Applied Science : Business Administration/Office Management - GPA :
  • Dean's List [Semester and Year]
  • Member of Phi Beta Kappa
Work History
Plymouth Harbor On Sarasota Bay - Front Desk Receptionist
Sarasota, FL, 11/2018 - 06/2020
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Walk patients to appropriate exam room
The Sunshine House Early Learning Academy - Filing Manager/ Office Assisant
Douglasville, GA, 10/2018 - 06/2020
  • Appointment scheduling
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Organized patient files
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Kept Patient folders in alphabetical order, and organized papers to date
  • Faxing/copying
  • Sorting mail

Self - In Home Child Care
City, STATE, 01/2016 - 09/2018
  • Supported young children through development of life skills such as taking turns, resolving conflict and expressing emotions appropriately.
  • Prepared nutritious meals and snacks for children to maintain balanced diets.
  • Created safe, inviting in-home environment conducive to structured activity and unstructured play.
  • Cared for children with special needs, allergies and asthma conditions.

  • Maintained safe environment by keeping watchful eye on children.
  • Worked with parents one-on-one to address individual needs of children in care.
  • Supported parent-initiated potty training behaviors using positive reinforcement.
  • Planned fun, educational activities for children
  • Administered prescribed medications in accordance with written instructions.
EduKids Inc. - Preschool Teacher's Assistant
City, STATE, 01/2012 - 05/2014
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Engaged and entertained children through recreational and educational activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Taught children with creative approaches, methods and techniques.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Encouraged children to interact with each other and participate in group activities.
Arabic :
Negotiated :
Spanish :
Negotiated :

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Resume Overview

School Attended

  • Erie Community College

Job Titles Held:

  • Front Desk Receptionist
  • Filing Manager/ Office Assisant
  • In Home Child Care
  • Preschool Teacher's Assistant


  • Associate of Applied Science

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