front desk receptionist 7 50hr resume example with 5 years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with System and application software, accuracy and attention to detail and business and entrepreneurship . Sets example for work ethic, punctuality and quality.

Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities.

  • Computer Software proficiency averaging 70 WPM
  • Top Sales of over $1000 reached in one day
  • Judgment and Decision Making
  • Intelligence gathering, report writing
  • Accuracy and Attention to detail
  • Customer and Personal Service Knowledge
  • Defensive Tactics training
  • De-escalation techniques
  • Supervision
  • Time management
  • Ability to present and prepare and follow up with all specific tasks appointed.
  • Meeting quality top standards for services
  • Administrative skills
  • Customer assistance and interaction
  • Effective planning
  • Cash transactions
  • Hospitality services
  • Oral and writing communication
  • Front office management
  • Listening skills
  • Team collaboration
Education and Training
EPCC El Paso, TX Expected in : Criminal Justice - GPA :
Tylor Solis Part Time 30 Hrs A Week - Premium Wireless Expert $12.00hr
City, STATE, 02/2020 - 06/2021
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales 80%.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Used Walmart register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Communicated with customers about At&t, Spring and Verizon offerings, including policies, restrictions and refund policies.
  • Drove sales of At&t, Verizon and Sprint Wirless products by applying proactive nature, knowledge of customer preferences and active listening skills.
Sho-Offz Fitness And Nutrition Part Time 35hrs - Front Desk Receptionist. $8.50hr
City, STATE, 01/2018 - 02/2019
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Computed guest billings and posted charges to room accounts.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Tracked office expenditures and managed office contracts, keeping meticulous records on all transactions.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Valor Personal Assistance Services - Home Health Care Provider $9.50
City, STATE, 04/2018 - 12/2018
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Monitored medications for patients with various conditions, including memory loss and seizures and kept watchful eye for side effects.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Monitored employee performance and applied objective feedback to inform evaluations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Built positive rapport with referral sources to promote business services.
  • Monitored client behaviors and emotional states, reporting concerns to Valor Personal Assistance and documenting information in files.
Alorica Full Time 30-40 Hrs A Week - Bank of America Representative $12.00hr
City, STATE, 04/2017 - 08/2018
  • Furnished prompt, courteous, professional customer service in call center environment while assisting customers with account information
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Examined checks for identification and endorsement.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Improved efficiency and accuracy by developing and implementing intuitive system for debit cards and or credit cards.
US Border Patrol Station Post 910 - US Border Patrol Explorers Program Volunteer Work
, STATE, 06/2014 - 04/2016

Law Enforcement Exploring Program allowed me to experience hands on Critical incident responses, Homicide Investigations, law enforcement, field training, and community policing.

  • Graduated in the year of 2014- preserved actively in Border Patrol program for about 2+ years in volunteer work.
  • Attended local state regional training programs along with practices and competitive events sponsored by certified law enforcement.
  • Us Border Patrol Explorer Program allowed me to gain In-depth knowledge training on counter-terrorism, border patrol, drug aids, hostage negotiation, and active shooter areas. Typical activities included:

Community Service, Tactical Training, Weekly and Bi-monthly administrative and training, Patrol Ride Alongs, Honor Guards, Search and Rescue (ESAR)

Radio, procedures, Traffic Stops, Building Searches, Crime Scene Investigations, Crisis Hostage Negotiations, Report writing, Domestic Crises, Emergency first Aid CPR/AED/Officer down, white collar crime, active shooter response, along with Field intoxication tests.

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Resume Overview

School Attended

  • EPCC

Job Titles Held:

  • Premium Wireless Expert $12.00hr
  • Front Desk Receptionist. $8.50hr
  • Home Health Care Provider $9.50
  • Bank of America Representative $12.00hr
  • US Border Patrol Explorers Program Volunteer Work


  • Some College (No Degree)

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