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Front Desk Receptionist Resume Example

Resume Score: 80%

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FRONT DESK RECEPTIONIST
Summary

OFFICE ASSISTANT/RECEPTIONIST, with experience in administrative environment specializing in office support, document management, data management, payment processing, team collaboration providing superior client service. Energetic, results-oriented receptionist eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication and relationship-building skills. Articulate and friendly with a professional demeanor. Dependable and courteous Front Desk team member with excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with 3 years of proven performance in fast-paced, high-stress environments. Dependable and courteous Front Desk team member with excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with tree years of proven performance in fast-paced, high-stress environments. Dependable and courteous Front Desk team member with excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with tree years of proven performance in fast-paced, high-stress environments. Polite and accommodating [Job Title] bringing [Number]-year background in hospitality settings. Accustomed to working with guests, families and VIPs to handle promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Skills
  • Proficient in Computer usage including Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Microsoft Access, Computer Skills, Data Entry
  • Typing Speed of 80 WPM.
  • Strong Analytical and Organization Skills, Phone etiquette and Office etiquette
  • Outstanding ability to develop and maintain constructive and corporative working relationships with individual at all levels of the organization.
  • Administrative
  • Attention to detail
  • Billing
  • Cashier
  • Clerical
  • Communication skills
  • Clients
  • Excellent customer service
  • Customer service
  • Data Entry
  • English
  • Letters
  • Microsoft Access
  • Microsoft Excel
  • Excel
  • Money
  • Microsoft Office
  • Office
  • Microsoft Outlook
  • Outlook
  • PowerPoint
  • Microsoft Power Point
  • Microsoft Word
  • Office Management
  • Organization Skills
  • Research
  • Sales
  • Sales manager
  • Spanish
  • Surveys
  • Phones
  • Phone etiquette
  • Typing Speed
  • Website
  • Written
  • Issue handling
  • Correspondence typing
  • Keenness of insight
  • Fluent in English and Spanish
  • Fluent in [Language] and [Language]
  • Meeting arrangements
Experience
09/2017 to Current
Front Desk ReceptionistLA Fitness - West Palm Beach, FL
  • Checked in members at front desk and refer sales opportunities to the sales manager.
  • Answered phones transfer to appropriate contact and update billing account for members.
  • Palm Beach County Convention Center West Palm Beach FL 33401.
02/2020 to 05/2020
Office Assistant/ReceptionistPalm Beach County Convention Center - West Palm Beach, FL
  • To act as a forefront to the administrative office; developed an initial relationship with all contacts, consumers and clients,.
  • Screen office and incoming callers; delivered messages and complaints to proper party; a returned message left by patrons who wish for information.
  • Maintained beatification of lobby and engaged with those arrived for appointments.
  • Supported sales and events department in the handling of issues, events, or those that would like to the use facility.
02/2016 to 06/2019
Office Assistant / ReceptionistCity of Boynton Beach - Boynton Beach, FL
  • Accessed the City's SunGard system to print bills, accessed utility accounts, and provided excellent customer service.
  • Utilized Palm Beach County Property Appraiser's website to conduct research and assist customers.
  • Conducted the intake for the Easement consent and intake surveys.
  • Accepted letters, and packages delivered to the front desk and distributed to appropriate staff.
  • Handled general requests and performed general clerical duties.
  • Utilized Microsoft Word, PowerPoint, Excel and, Outlook to perform assigned duties.
  • Winn-Dixie West Palm Beach, FL 33405 Cashier/ Costumer Service- Front End Office Management Team Member.
05/2014 to 02/2016
Cashier/Customer Ser-Front End Office Management Winndixie - West Palm Beach, FL
  • Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change in processing Western Union transactions and Money Orders.
  • Calculated total payments received during a period of time and reconcile with total sales.
  • Monitored checkout stations to ensure that adequate cash is available.
Education and Training
2020
Associate: BusinessPalm Beach State College - Lake Worth, FL
2017
DiplomaSmart Horizon Career Online - Fort Lauderdale, FL
Languages
English, Spanish written and Spoken Ixil: Spoken
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • LA Fitness
  • Palm Beach County Convention Center
  • City of Boynton Beach
  • Winndixie

School Attended

  • Palm Beach State College
  • Smart Horizon Career Online

Job Titles Held:

  • Front Desk Receptionist
  • Office Assistant/Receptionist
  • Office Assistant / Receptionist
  • Cashier/Customer Ser-Front End Office Management

Degrees

  • Associate : Business
    Diploma

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