Friendly associate looking for new experiences or a long term career that allows for new ideas and experiences everyday. Enthusiastic clerical professional with 1.5 years of experience helping customers and teammates in customer service environments ranging from retail, to restaurant, to hotel. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, checking in and confirming future reservations, and performing money services for both guests and kitchen. Highly organized and accurate when entering data in OnQ, Excel, or Quore and maintaining filing systems. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 1 year of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
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Stocked shelves and supplies and organized displays
Attended to customers needs while also completing assigned duties
Welcomed customers into the store and helped them locate items
Ensured shop is clean and merchandise well displayed, and company website upgraded with merchandise stock
Educated customers about the brand to excite about the company's mission and values
Processing card and cash payment
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
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