SEARCH

Front Desk Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
FRONT DESK RECEPTIONIST
Summary

Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Offering strong work ethic and track record of building loyal customer relationships. Independent and motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings. Entrepreneurial Sales Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing with natural ability to build key relationships through communication, customer service, and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines.

Skills
  • Hospitality services
  • Compliance reviews
  • Requirements management
  • Consultative sales techniques
  • Customer needs assessment
  • Payment processing
  • Cleaning and sanitizing
  • Oral and writing communication
  • Conflict management
Experience
Company Name | City, StateFront Desk Receptionist01/2020 - 05/2020
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Computed guest billings and posted charges to room accounts.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Input customer data using Opera software and made immediate updates to reflect room changes.
Company Name | City, StateSales Support Generalist05/2019 - 12/2019
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Educated customers on promotions to enhance sales
Company Name | City, StateDaycare Worker02/2018 - 01/2019
  • Enforced rules and managed behavior through appropriate discipline
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
  • Prepared healthy foods and beverages for dogs based on optimal dietary guidelines and individual restrictions
  • Sanitized dishes, counters, windows, play area, toys and frequently touched surfaces to prevent spreading of disease
  • Kept notes of behavior issues, food served and medications administered to dogs
Company Name | City, StateServer05/2017 - 02/2018
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Prepared beverages and filled food orders for customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Education and Training
Blue Valley North High School | City, StateHigh School Diploma
Kansas State University | CitySome College (No Degree) in Elementary Education
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Blue Valley North High School
  • Kansas State University

Job Titles Held:

  • Front Desk Receptionist
  • Sales Support Generalist
  • Daycare Worker
  • Server

Degrees

  • High School Diploma
    Some College (No Degree) in Elementary Education

Similar Resumes

View All
Lead-Front-Desk-Receptionist-resume-sample

Lead Front Desk Receptionist

Cathedral City, California