front desk receptionist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Highly organized with exemplary multitasking, time management and customer service skills. Responsible, computer savvy professional willing to go extra mile to assist others with solving problems.

  • Courteous and Professional
  • Multitasking and Prioritization
  • Multi-Line Phone Systems
  • Administrative Support
  • Documentation and Reporting
  • Records Management
  • Verbal and Written Communication
  • Positive Attitude and Energetic
  • Reliable and Punctual
  • Attention to Detail
  • Visitor and Customer Relations
  • Customer Service-Oriented
  • Prioritization and Time Management
  • Computer Proficiency:
  • Microsoft Office Suite
  • Intuit QuickBooks
Work History
04/2021 to Current
Front Desk Receptionist Intralox Italy, TX,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Explained details regarding property to acclimate patrons to our environment.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Contacted house cleaners and maintenance department immediately to resolve homeowner and renter issues.
  • Reported facility and unit maintenance problems to appropriate personnel for immediate remediation.
  • Promoted local entertainment and sporting events and offered details to assist homeowners.
  • Produced high-quality documents, spreadsheets and presentations for internal and homeowner-facing needs.
  • Verified accuracy of business records by consistently updating customer information.
  • Interacted with customers by phone, email or in-person to provide information.
  • Maintained staff directory and company policy handbook for quick emergency access.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and office data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Kept reception area clean and neat to give visitors positive first impression.
10/2020 to 04/2021
Direct Support Professional Upstate Cerebral Palsy Sylvan Beach, NY,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted with daily living activities, running errands and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
11/2017 to 12/2020
Associate Hunt Companies Finance Trust, Inc. Dayton, OH,
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Expected in to to
No Degree:
Community College of Vermont - Rutland, VT,

Took college courses in High School to receive extra early college credits.

Expected in 05/2024 to to
Bachelor of Science: Social Work And Sociology
Casleton University - Castleton VT,
Expected in 06/2019 to to
High School Diploma:
Rutland Senior High School - Rutland, VT

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Resume Overview

School Attended

  • Community College of Vermont
  • Casleton University
  • Rutland Senior High School

Job Titles Held:

  • Front Desk Receptionist
  • Direct Support Professional
  • Associate


  • No Degree
  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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