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front desk receptionist resume example with 2 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Focused and dependable Job Title with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination. Recognized for Area of expertise and outstanding interpersonal, client and professional communication abilities. Trained in emergency responses and special security procedures.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Telephone Etiquette
  • Front Desk Operations
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Call Answering and Routing
  • Fraud Prevention
  • Towel Folding
  • Lobby Maintenance
  • Personal Initiative
  • Building Security
  • File and Records Management
  • ID Verification
  • Entering Patient Data
  • Call Transfers
  • Office Supplies and Inventory
  • Fee Collection
Work History
Front Desk Receptionist, 02/2022 to 07/2022
Do It Best CorpAlbany, NY,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Used internal software to process reservations, check-ins and check-outs.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Collected room deposits, fees and payments.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Monitored office supplies by checking inventory and placing orders.
Cashier , 01/2022 to 04/2022
Festival FoodsMenasha, WI,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Checked personal identifications during alcohol and tobacco sales.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Paint Prepper, 07/2016 to 01/2018
Image National SignsNampa, ID,
  • Removed grease, dirt and rust from surfaces of vehicles prior to painting.
  • Prepared vehicles for paint application by taping and masking different areas.
  • Disassembled and expertly reassembled spray equipment for maintenance.
  • Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Met exacting tolerances when sanding and sealing final finishes.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
Apprentice, 05/2017 to 07/2017
MubeaAuburn Hills, MI,
  • Prepared worksite by setting up required tools and supplies.
  • Helped to install systems, components and construction materials into new and remodeled buildings.
  • Provided knowledgeable, friendly service to increase customer retention.
  • Reported unsafe situations or service-related issues to appropriate personnel.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Ged: High School Equivalency , Expected in 06/2015 to Bayonne High School - Bayonne, NJ
GPA:

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Resume Overview

School Attended

  • Bayonne High School

Job Titles Held:

  • Front Desk Receptionist
  • Cashier
  • Paint Prepper
  • Apprentice

Degrees

  • Ged

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