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front desk receptionist resume example with 12+ years of experience

Jessica Claire
Receptionist Clerk
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Skills
  • KEY STRENGTHS
  • Thorough understanding of clerical and administrative duties in a fact paced environment
  • Proficient in inventory control and supplies management
  • Well versed in providing customer services akin to information provision and queries
  • Adept at using basic office equipment
  • Positive attitude and disciplined work ethic
  • Adept at answering phones, faxing, and filing
  • Computer savvy: Proficient in
  • MS Office (Word, Excel, PowerPoint and Outlook)
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Telephone Etiquette
  • Data Entry and Database Software
  • Call Answering and Routing
  • Organizing and Categorizing
  • Data Entry
  • Microsoft Office Proficiency
  • Customer Satisfaction
  • Answering Customer Questions
Work History
Front Desk receptionist, 02/2017 - 05/2022
Bse Global Brooklyn, NY,
  • Read all incoming material to establish essential information, for example content or title, Retrieve, sort, and file all information, maintain an arranged file room., Maintain a day by day productivity log of scanning and indexing activities., Interact with clients, visitors, staff and the public
  • Copy and fax, sort mail
  • Hand out reports and memos
  • Sort material in accordance with filing system used
  • Collect materials to be filed from company and staff
  • Stamp files and materials received
  • Record materials removed and take back those not returned
  • Remove and trash out-of-date materials
  • Screen and direct incoming calls
  • Place essential papers and materials in files
  • Add or remove data to file records
  • Help other office workers
  • Type and file information on folders
  • Find out where material will be filed
  • Locate and eliminate materials from files upon request
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Monitored office supplies by checking inventory and placing orders.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Administration Assistant/ Front Desk, 02/2016 - 06/2016
Petco West Chester, PA,
  • Answers and routes all incoming phone call, Tracks Admissions phone leads, Opens facility, Inputs new leads in Campus Vue, Greets all visitors and callers and answer inquiries, Gathers and track documents required for student files, Assists Admission Representatives in file preparation, Assists with ordering of office supplies, Orders student background checks and drug screenings, Maintains confidentiality of all business records and information, Provides assistance to other managers as appropriate, Handles day-to-day care of current students, Copying, scanning, printing, emailing, faxing, mailing, Running MVRS, doing background checks, issuing drug screens.
Sales Associate/ Cashier, 09/2015 - 02/2016
Dollar Tree City, STATE,
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Helped customers select products that best fit their personal needs
  • Maintained visually appealing and effective displays for the entire store
  • Educated customers on product and service offerings
  • Offered exceptional customer service to differentiate and promote the company brand.
Sales Associate, head (specialist), 05/2006 - 11/2012
Petco Animals Supplies INC City, STATE,
  • Handle the tasks of assisting customers by providing tips and methods of pet care Perform responsibilities of welcoming and handling customer queries on pet care products
  • Ensure that the products are well stocked to meet customer requirements on time and efficiently
  • Handle responsibilities of monitoring and supervising the activities of sales staff
  • Perform the tasks of ensuring that the pets are looked after in a well manner
  • Open and close registers, performing task such as counting money, coupons, separating charge slips, balancing cash drawer and making deposits
  • Inventory stock and requisition new stock
  • Assist customers by providing information's and resolving their complaints.
Education
Associates: Healthcare Administration, Expected in 2015
-
University Of Phoenix - Philadelphia, PA
GPA:
Status -
High school Diploma: , Expected in 2005
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Congenital Academy - Miami Lakes, FL
GPA:
Status -
Accomplishments
  • Typing Speed - 60 WPM organizational and planning skills faxing, scanning, answering phones attention to detail and accuracy information collection and management communication skills strong customer-service orientation Fast learner with a keen ability to set and maintain priorities Well-organized with strong ability to work under stressful conditions

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Resume Overview

School Attended

  • University Of Phoenix
  • Congenital Academy

Job Titles Held:

  • Front Desk receptionist
  • Administration Assistant/ Front Desk
  • Sales Associate/ Cashier
  • Sales Associate, head (specialist)

Degrees

  • Associates
  • High school Diploma

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