Front Desk Receptionist Resume Example Genesis Nursing Home

FRONT DESK RECEPTIONIST

Summary

I am a reliable, dependable, responsible, trustworthy, and a honest person. I always put in more than what my job requires of me to do. I enjoy working with others. I have a great personality. I always give more than 100 percent of effort in my job duties. I always am open to learn new things and ideas. I have reliable transportation. I am a very hard worker. I always make sure my job is completed in a timely manner. I am always open for training. I would be an asset to your company if you give me the chance to work for you.

Skills

Great communication skills
Knowledge of computers
Quick learner
Experience with supervising a small amount of staff
Great verbal and writing abilities

Knowledge of office equipment
Ability to work in a face environment
Work well independently or with others
Team mom for my daughter's school track team
Volunteer through out my community and schools

Education and Training

High School DiplomaWildwood High SchoolWildwood,NJ,06/1991

CertificateCape May County Technical InstituteCape May Court House, NJOffice Technology, 06/1994

Some College (No Degree)Mercer UniversityMcDonough, GAHuman Services

Experience

Genesis Nursing Home Front Desk Receptionist | Griffin, GA03/2008 to 12/2008

Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Received all incoming calls and coordinated with nursing staff to fulfill requests and resolve issues.
Arranged special accommodations for guests to maintain optimal satisfaction
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Completed basic maintenance and repair on office and facility equipment and escalated major issues to management for timely resolution.
Planned customized itineraries for guests, which included lodging and activity, resulting in promotion of local tourism and entertainment industries.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Managed all front desk operations for busy high-volume nursing home
Promoting positive work environment through effective communication, active engagement and hands-on assistance.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Assisted with administrative tasks, including filing, and answering phones

Dollar GeneralCashier | Hampton, GA05/2007 to 10/2007

Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy.

Association for Mentally Challenged Citizens (ARC)Residential Aide | Cape May Court House, NJ10/1994 to 07/2001

Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
Cleaned and organized patients' living quarters.
Provided personal nursing assistance in pre- and post-operative situations.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Coordinated and planned special projects at clients' homes.
Reported concerns to supervisor to maintain optimal care for all client needs.
Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Cleaned houses and living spaces, ran errands and cooked meals for over 6 patients daily.
Assisted patients with everyday living needs, closely monitoring conditions and safety.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Checked mail, shopped for groceries and handled bill payments.
Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
Prepared food and helped patients eat to support healthy nutrition.
Assisted patients with bladder and bowel needs by helping to restroom

Additional Information

I just would like for you to know, the gaps in my employment history was due to my husband being the bread winner of my family and there were times when I stayed at home as a house wife/ house maker. I participated in our children sports and volunteering at their schools. They are now grown except for one my 17 yr old a Junior at Griffin High School.

Resume Overview

Companies Worked For:

Genesis Nursing Home
Dollar General
Association for Mentally Challenged Citizens (ARC)

School Attended

Wildwood High School
Cape May County Technical Institute
Mercer University

Job Titles Held:

Front Desk Receptionist
Cashier
Residential Aide

Degrees

High School Diploma
Certificate
Some College (No Degree)

Front Desk Receptionist Resume Example

Resume Score: 80%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes