front desk receptionist resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am a reliable, dependable, responsible, trustworthy, and a honest person. I always put in more than what my job requires of me to do. I enjoy working with others. I have a great personality. I always give more than 100 percent of effort in my job duties. I always am open to learn new things and ideas. I have reliable transportation. I am a very hard worker. I always make sure my job is completed in a timely manner. I am always open for training. I would be an asset to your company if you give me the chance to work for you.

  • Great communication skills
  • Knowledge of computers
  • Quick learner
  • Experience with supervising a small amount of staff
  • Great verbal and writing abilities
  • Knowledge of office equipment
  • Ability to work in a face environment
  • Work well independently or with others
  • Team mom for my daughter's school track team
  • Volunteer through out my community and schools
Front Desk Receptionist, 03/2008 - 12/2008
Lemonade Inc. Remote, OR,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Received all incoming calls and coordinated with nursing staff to fulfill requests and resolve issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Completed basic maintenance and repair on office and facility equipment and escalated major issues to management for timely resolution.
  • Planned customized itineraries for guests, which included lodging and activity, resulting in promotion of local tourism and entertainment industries.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Managed all front desk operations for busy high-volume nursing home
  • Promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Assisted with administrative tasks, including filing, and answering phones
Cashier, 05/2007 - 10/2007
Basha's Shiprock, AZ,
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy.
Residential Aide, 10/1994 - 07/2001
Common Ground Jamaica, NY,
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Cleaned and organized patients' living quarters.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Coordinated and planned special projects at clients' homes.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Cleaned houses and living spaces, ran errands and cooked meals for over 6 patients daily.
  • Assisted patients with everyday living needs, closely monitoring conditions and safety.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Checked mail, shopped for groceries and handled bill payments.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Assisted patients with bladder and bowel needs by helping to restroom
Education and Training
High School Diploma: , Expected in 06/1991
Wildwood High School - Wildwood, NJ
Status -
Certificate: Office Technology, Expected in 06/1994
Cape May County Technical Institute - Cape May Court House, NJ,
Status -
: Human Services, Expected in
Mercer University - McDonough, GA,
Status -
Additional Information

I just would like for you to know, the gaps in my employment history was due to my husband being the bread winner of my family and there were times when I stayed at home as a house wife/ house maker. I participated in our children sports and volunteering at their schools. They are now grown except for one my 17 yr old a Junior at Griffin High School.

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Resume Overview

School Attended

  • Wildwood High School
  • Cape May County Technical Institute
  • Mercer University

Job Titles Held:

  • Front Desk Receptionist
  • Cashier
  • Residential Aide


  • High School Diploma
  • Certificate
  • Some College (No Degree)

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