I am a reliable, dependable, responsible, trustworthy, and a honest person. I always put in more than what my job requires of me to do. I enjoy working with others. I have a great personality. I always give more than 100 percent of effort in my job duties. I always am open to learn new things and ideas. I have reliable transportation. I am a very hard worker. I always make sure my job is completed in a timely manner. I am always open for training. I would be an asset to your company if you give me the chance to work for you.
Skills
Great communication skills
Knowledge of computers
Quick learner
Experience with supervising a small amount of staff
Great verbal and writing abilities
Knowledge of office equipment
Ability to work in a face environment
Work well independently or with others
Team mom for my daughter's school track team
Volunteer through out my community and schools
Experience
Front Desk Receptionist, 03/2008 to 12/2008 Lemonade Inc. – Remote, OR,
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Received all incoming calls and coordinated with nursing staff to fulfill requests and resolve issues.
Arranged special accommodations for guests to maintain optimal satisfaction
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Completed basic maintenance and repair on office and facility equipment and escalated major issues to management for timely resolution.
Planned customized itineraries for guests, which included lodging and activity, resulting in promotion of local tourism and entertainment industries.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Managed all front desk operations for busy high-volume nursing home
Promoting positive work environment through effective communication, active engagement and hands-on assistance.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Assisted with administrative tasks, including filing, and answering phones
Cashier, 05/2007 to 10/2007 Basha's – Shiprock, AZ,
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy.
Residential Aide, 10/1994 to 07/2001 Common Ground – Jamaica, NY,
Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
Cleaned and organized patients' living quarters.
Provided personal nursing assistance in pre- and post-operative situations.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Coordinated and planned special projects at clients' homes.
Reported concerns to supervisor to maintain optimal care for all client needs.
Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Cleaned houses and living spaces, ran errands and cooked meals for over 6 patients daily.
Assisted patients with everyday living needs, closely monitoring conditions and safety.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Checked mail, shopped for groceries and handled bill payments.
Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
Prepared food and helped patients eat to support healthy nutrition.
Assisted patients with bladder and bowel needs by helping to restroom
Education and Training
High School Diploma: , Expected in 06/1991 Wildwood High School - Wildwood, NJ GPA:
Certificate: Office Technology, Expected in 06/1994 Cape May County Technical Institute - Cape May Court House, NJ, GPA:
: Human Services, Expected in Mercer University - McDonough, GA, GPA:
Additional Information
I just would like for you to know, the gaps in my employment history was due to my husband being the bread winner of my family and there were times when I stayed at home as a house wife/ house maker. I participated in our children sports and volunteering at their schools. They are now grown except for one my 17 yr old a Junior at Griffin High School.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
