Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Lead Teacher adept at successfully managing large classrooms of young children. Patient educator skilled at collaborating successfully with children, parents and staff.

  • Training in food handling preparation
  • Social skills development
  • Calm and patient
  • Schedule creation and maintenance
  • Effective listening
  • Excellent classroom management
  • Effectively work with parents
  • Arts and crafts aptitude
  • CPR/First-aid certified
  • Head Start program knowledge
  • Active listener
  • Salary structure/compensation analysis
  • Bagging expertise
  • Supervision and training
  • Excellent communication skills
  • Strong computer skills
  • Basic clerical knowledge
  • Cultural sensitivity
  • Classroom management
  • Policy/program development
  • Positive and cheerful
  • Calm under pressure
  • Punctual
  • Accurate record keeping
  • Complex problem-solver
  • Approachable
  • Playful
  • Reliable
  • Supply inventory
  • Preschool educator
  • Sound judgment
  • Emergency procedures
  • Nutrition
07/2019 to Current Front Desk Receptionist Mckinley, Inc. | Winter Park, FL,
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
  • Collected Co-Payments from patient upon departure.
  • Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Personally addressed and welcomed multiple guests to business per day, improving overall customer service and engagement.
  • Warmly greeted incoming patients
  • Offered correct paper work for patients upon check-in/ departure.
03/2017 to 05/2018 Receptionist Assistant Ryder System | Bridgewater, NJ,
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Gathered, sorted, distributed and sent mail and packages.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for teams.
  • Maintained professional tone at all times, including during peak rush hours.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled appointments based on availability and established load parameters.
  • Entered data in Billing software to keep records of information
01/2013 to 05/2015 Team Leader Bridgesmn | Taylors Falls, MN,
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Counted, sorted and stacked finished pieces for easy access.
  • Resolved Team member discrepancies and by using skills in communication and understanding and escalated high-level issues to the supervisor for assessment.
  • Adhered to all safety guidelines regarding sanitary equipment and noted the percentage of protein powder to decrease spills and the waste of product.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
  • Interviewed, hired and trained new quality customer service representatives.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Delegated daily tasks to team members to optimize team productivity.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
05/2010 to 08/2012 Childcare Teacher Claiborne Christian Pre- School | City, STATE,
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Updated rules, safety and behavioral guidelines and disciplinary protocols to clarify and share with age appropriate comprehension.
  • Supervised up to Fifty children on field trips to local parks, fire stations and zoos.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Promoted good behaviors by using positive reinforcement methods.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Organized and led activities to promote physical, mental and social development.
  • Taught children foundation skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Education and Training
Expected in 05/2017 Bachelor of Arts | Biblical Studies/ Missions Sum Theological Seminary, New Orleans, LA, GPA:
  • Major in Biblical Studies
  • Minor in Global Mission
  • Completed 180 hours of Internship such as feeding homeless, outreaches for Urban families, spoke/serve members of Teen Challenge.

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School Attended

  • Sum Theological Seminary

Job Titles Held:

  • Front Desk Receptionist
  • Receptionist Assistant
  • Team Leader
  • Childcare Teacher


  • Bachelor of Arts

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