Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Lead Teacher adept at successfully managing large classrooms of young children. Patient educator skilled at collaborating successfully with children, parents and staff.
Skills
Training in food handling preparation
Social skills development
Calm and patient
Schedule creation and maintenance
Effective listening
Excellent classroom management
Effectively work with parents
Arts and crafts aptitude
CPR/First-aid certified
Head Start program knowledge
Active listener
Salary structure/compensation analysis
Bagging expertise
Supervision and training
Excellent communication skills
Strong computer skills
Basic clerical knowledge
Cultural sensitivity
Classroom management
Policy/program development
Positive and cheerful
Calm under pressure
Punctual
Accurate record keeping
Complex problem-solver
Approachable
Playful
Reliable
Supply inventory
Preschool educator
Sound judgment
Emergency procedures
Nutrition
Experience
07/2019 to CurrentFront Desk ReceptionistMckinley, Inc. | Winter Park, FL,
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
Collected Co-Payments from patient upon departure.
Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Handled multi-line switchboard for busy office and routed incoming calls to correct individuals.
Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Personally addressed and welcomed multiple guests to business per day, improving overall customer service and engagement.
Warmly greeted incoming patients
Offered correct paper work for patients upon check-in/ departure.
03/2017 to 05/2018Receptionist AssistantRyder System | Bridgewater, NJ,
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Gathered, sorted, distributed and sent mail and packages.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Kept reception area clean and organized to offer positive first impression to every visitor.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for teams.
Maintained professional tone at all times, including during peak rush hours.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Responded to telephone inquiries from clients and delivered information to inform and educate callers.
Greeted customers, answered general questions and directed to appropriate locations.
Scheduled appointments based on availability and established load parameters.
Entered data in Billing software to keep records of information
01/2013 to 05/2015Team LeaderBridgesmn | Taylors Falls, MN,
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Counted, sorted and stacked finished pieces for easy access.
Resolved Team member discrepancies and by using skills in communication and understanding and escalated high-level issues to the supervisor for assessment.
Adhered to all safety guidelines regarding sanitary equipment and noted the percentage of protein powder to decrease spills and the waste of product.
Analyzed employee workloads to meet seasonal fluctuation needs.
Offered constructive criticism regarding quality assurance on collections team phone calls.
Interviewed, hired and trained new quality customer service representatives.
Communicated and coordinated with multiple departments to achieve top results.
Delegated daily tasks to team members to optimize team productivity.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
05/2010 to 08/2012Childcare TeacherClaiborne Christian Pre- School | City, STATE,
Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Distributed quarterly progress assessments and milestone reports to each parent.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Updated rules, safety and behavioral guidelines and disciplinary protocols to clarify and share with age appropriate comprehension.
Supervised up to Fifty children on field trips to local parks, fire stations and zoos.
Established indoor and outdoor safe play environments for toddler-age children.
Promoted good behaviors by using positive reinforcement methods.
Developed professional relationships with parents, teachers, directors and therapists.
Organized and led activities to promote physical, mental and social development.
Taught children foundation skills such as colors, shapes and letters.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Education and Training
Expected in 05/2017Bachelor of Arts | Biblical Studies/ MissionsSum Theological Seminary, New Orleans, LA, GPA:
Major in Biblical Studies
Minor in Global Mission
Completed 180 hours of Internship such as feeding homeless, outreaches for Urban families, spoke/serve members of Teen Challenge.
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