Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking individual with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone etiquette.

Skills
  • Customer assistance and interaction
  • Listening skills
  • Analytical mastery
  • Effective planning
  • Team collaboration
  • Hospitality services
Experience
Front Desk Receptionist, 02/2017 to Current
Nuvance HealthChester, NY,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Breakfast Attendant, 02/2017 to Current
Midas HospitalityDes Peres, MO,
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Communicated with guests about breakfast items available and politely answered questions.
  • Notified purchasing department for reorder of breakfast supplies.
  • Greeted guests with friendliness and professionalism.
Laundry Attendant, 02/2017 to Current
Bluegreen ResortsRound Rock, TX,
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Completed orders for clean linens by working quickly to meet deadlines.
  • Collected soiled linens and clothing and delivered clean loads by using carts.
Waitress, 01/2016 to 01/2017
Holiday RetirementMiddleton, WI,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Education and Training
High School Diploma: , Expected in 07/2015
Cathedral City High School - Cathedral City, CA
GPA:
: Business Administration, Expected in
College of The Desert - Palm Desert, CA
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Cathedral City High School
  • College of The Desert

Job Titles Held:

  • Front Desk Receptionist
  • Breakfast Attendant
  • Laundry Attendant
  • Waitress

Degrees

  • High School Diploma

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