LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Front Desk Receptionist
Please provide a type of job or location to search!
SEARCH

Front Desk Receptionist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
FRONT DESK RECEPTIONIST
Professional Summary

Enthusiastic individual with skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Great customer service and relations.

Skills
  • Business operations
  • Operational improvement
  • Team building
  • Organization
  • Problem resolution
  • Communications
  • Customer service
  • Inventory management
  • Telephone etiquette
Work History
Front Desk Receptionist, 07/2020 to Current
Newburgh Dental Group – Newburgh, NY
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented and checked patient data, medical information, health history and insurances to keep information current and up to date
  • Managed calendar and scheduled appointments for doctors scheduled for day to day based on optimal patient loads and clinician availability.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Managed multiple phones lines , handling over 50+ calls daily
Dental Front Office Receptionist, 12/2015 to 04/2020
Goldstein & Freud DDS PLLC – Newburg , NY
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Supported efficient patient flows by setting up and breaking down rooms, including cleaning surfaces and restocking supplies.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Created and maintained accurate and confidential patient files.
  • Updated patient financial information to ensure accuracy.
  • Secured, organized and updated personal and business financial documentation.
  • Answered 50+ average daily phone calls to schedule appointments and address patient inquiries.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Greeted over 40 patients per day.
Nurse , 03/2006 to 12/2015
St. Lawrence Infirmary – Beacon , NY
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Administered medications, tracked dosages and documented patient conditions
  • Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information
Assistant Bookkeeper, 05/1983 to 08/1995
Various employers – White Plains, NY
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Safeguarded cash transactions, deposited receipts after reconciling money to original documentation and recorded receipts for processing in automated accounts receivable system.
  • Processed payroll, numerous electronic deposits and employee pay adjustments.
  • Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.
Education
Associate of Applied Science: Nursing , 05/1999
Dutchess Community College - Poughkeepsie, NY
  • Dean's List Honoree 1999
  • Academic citation 1998 , 1997 , 1995
Associate of Science: Accounting , 05/1983
Westchester Community College - Valhalla, NY
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Newburgh Dental Group
  • Goldstein & Freud DDS PLLC
  • St. Lawrence Infirmary
  • Various employers

School Attended

  • Dutchess Community College
  • Westchester Community College

Job Titles Held:

  • Front Desk Receptionist
  • Dental Front Office Receptionist
  • Nurse
  • Assistant Bookkeeper

Degrees

  • Associate of Applied Science : Nursing , 05/1999
    Associate of Science : Accounting , 05/1983

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Lead-Front-Desk-Receptionist-resume-sample

Lead Front Desk Receptionist

Health Scan Imaging

Cathedral City, California

Front-Desk-Receptionist-resume-sample

Front Desk Receptionist

Phoenix, Arizona

Front-Desk-Receptionist-resume-sample

Front Desk Receptionist

Frederick, Maryland

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.