- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
- Professional and mature
- Time management skills
- Dedicated team player
- Strong interpersonal skills
- Administrative and clerical support
- Inventory management
- Extraordinary organization skills
Problem solving skills
| - Microsoft Office proficiency
- Typing 40 wpm
- Excellent writing skills
- Meticulous attention to detail
|
- Increased office organization by developing more efficient filing and scheduling system and customer database protocols.
- Promoted to Front Office Coordinator after 15 months of employment.
- Received a merit raise for strong attention to detail
- Exemplary customer service and team-player attitude.
- Coordinated all department functions for team of 8 + employees.
Front Desk operations coordinator, 08/2011 - 05/2015
Cit Group – Hayesville, NC, - Maintained the front desk and reception area in a neat and organized fashion.
- Meet and interact with public and employees in routine situations with tact, discretion and courtesy.
- Managed daily office operations and maintenance of equipment.
- Manage front desk team's calendar and schedule.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Created weekly and monthly reports and presentations.
- Prepare monthly surgical and patient visit schedules for physicians and staff.
- Monitor patient check in and check out activities and also collect previous balances and copays.
- Making bank deposits on daily basis.
- Establish, maintain and monitor accurate, neat and efficient electronic and manual filing systems.
- Sort and classify incoming mail and other information for efficient disbursement to appropriate recipients.
- Received and distributed faxes and mail in a timely manner.
- Prepare letters, memorandum, reports, bulletins, handbooks, questionnaires, requisitions and other materials from marginal notes, rough drafts, and verbal instructions.
- Assist in the orientation and training of the employees or volunteers.
- Gather and prepare appropriate staff attendance/accounting information and time cards.
- Maintain office bulletin board.
Receptionist / Medical Records Clerk, 05/2010 - 08/2011
Chris Kids – Lawrenceville, GA, - Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Scheduling patient appointments and coordinate surgery schedules.
- Verify insurance benefits and post the payments.
- Answer incoming phone lines and making reminder calls to patients for appointment.
- Data entry, patient registration and obtaining referrals for patients.
- Efficiently handled all aspects of medical record requests from patients, physician offices, attorney offices, and insurance companies following HIPAA guidelines.
- Collected pre-payment for medical records fees.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Bank Teller, 02/2004 - 2008
Suntrust Bank – City, STATE,
- Process all cash transaction on a daily basis.
- Established new customer accounts including checking, savings, lines of credit and loans.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Examined checks for identification and endorsement.Supplied tellers with coin and currency as needed.
- Delivered prompt, accurate and excellent customer service.
- Maintain accurate details of each transaction.
- Data entry of activities on account and customer information.
- Tally full cash amount at the end of each day.
- Create reports for management.
- Excellent Customer service.
Front Desk Receptionist, 11/2001 - 11/2003
Dr. Suchithra Nancherla – City, STATE, - Greet patients and visitors in courteous manner.
- Scheduling patient appointments.
- Verify insurance and post the payments.
- Answer incoming phone lines and making reminder calls to patients for appointment.
- Pull charts in advance and prepare before patients appointment.
- Data entry of patient registration and demographics accurately.
- Collect payments and process end of day closing activities.
Master's: Public Administration, Expected in 1998
-
University of Rajasthan - ,
GPA:
Public Administration
Bachelors: Arts and Humanities Economics, Psychology and Public Administration, Expected in 1996
-
University of Rajasthan - ,
GPA:
Arts and Humanities
Major in Economics, Psychology and Public Administration
- Microsoft Office training from NOVA community college. 2008
- Medical office assistant training from NOVA 2010
- (All Transcripts evaluated at World Education Services in USA).
- Transcript available upon request.
- Administrative and clerical support
- Inventory management
- Extraordinary organization skills
- Problem solving
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