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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Administrative Assistant focused on driving productivity by leveraging strong front office management skills.

Highlights
  • Professional and mature
  • Time management skills
  • Dedicated team player
  • Strong interpersonal skills
  • Administrative and clerical support
  • Inventory management
  • Extraordinary organization skills
  • Problem solving skills
  • Microsoft Office proficiency
  • Typing 40 wpm
  • Excellent writing skills
  • Meticulous attention to detail
Accomplishments

  • Increased office organization by developing more efficient filing and scheduling system and customer database protocols.
  • Promoted to Front Office Coordinator after 15 months of employment.
  • Received a merit raise for strong attention to detail
  • Exemplary customer service and team-player attitude.
  • Coordinated all department functions for team of 8 + employees.

Experience
Front Desk operations coordinator, 08/2011 - 05/2015
Cit Group Hayesville, NC,
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Meet and interact with public and employees in routine situations with tact, discretion and courtesy.
  • Managed daily office operations and maintenance of equipment.
  • Manage front desk team's calendar and schedule.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Created weekly and monthly reports and presentations.
  • Prepare monthly surgical and patient visit schedules for physicians and staff.
  • Monitor patient check in and check out activities and also collect previous balances and copays.
  • Making bank deposits on daily basis.
  • Establish, maintain and monitor accurate, neat and efficient electronic and manual filing systems.
  • Sort and classify incoming mail and other information for efficient disbursement to appropriate recipients.
  • Received and distributed faxes and mail in a timely manner.
  • Prepare letters, memorandum, reports, bulletins, handbooks, questionnaires, requisitions and other materials from marginal notes, rough drafts, and verbal instructions.
  • Assist in the orientation and training of the employees or volunteers.
  • Gather and prepare appropriate staff attendance/accounting information and time cards.
  • Maintain office bulletin board.
Receptionist / Medical Records Clerk, 05/2010 - 08/2011
Chris Kids Lawrenceville, GA,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Scheduling patient appointments and coordinate surgery schedules.
  • Verify insurance benefits and post the payments.
  • Answer incoming phone lines and making reminder calls to patients for appointment.
  • Data entry, patient registration and obtaining referrals for patients.
  • Efficiently handled all aspects of medical record requests from patients, physician offices, attorney offices, and insurance companies following HIPAA guidelines.
  • Collected pre-payment for medical records fees.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Bank Teller, 02/2004 - 2008
Suntrust Bank City, STATE,

  • Process all cash transaction on a daily basis.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Examined checks for identification and endorsement.Supplied tellers with coin and currency as needed.
  • Delivered prompt, accurate and excellent customer service.
  • Maintain accurate details of each transaction.
  • Data entry of activities on account and customer information.
  • Tally full cash amount at the end of each day.
  • Create reports for management.
  • Excellent Customer service.
Front Desk Receptionist, 11/2001 - 11/2003
Dr. Suchithra Nancherla City, STATE,
  • Greet patients and visitors in courteous manner.
  • Scheduling patient appointments.
  • Verify insurance and post the payments.
  • Answer incoming phone lines and making reminder calls to patients for appointment.
  • Pull charts in advance and prepare before patients appointment.
  • Data entry of patient registration and demographics accurately.
  • Collect payments and process end of day closing activities.
Education
Master's: Public Administration, Expected in 1998
-
University of Rajasthan - ,
GPA:
Public Administration
Bachelors: Arts and Humanities Economics, Psychology and Public Administration, Expected in 1996
-
University of Rajasthan - ,
GPA:

Arts and Humanities

Major in Economics, Psychology and Public Administration

Additional Information
  • Microsoft Office training from NOVA community college. 2008
  • Medical office assistant training from NOVA 2010
  • (All Transcripts evaluated at World Education Services in USA).
  • Transcript available upon request.
Skills
  • Administrative and clerical support
  • Inventory management
  • Extraordinary organization skills
  • Problem solving


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School Attended

  • University of Rajasthan
  • University of Rajasthan

Job Titles Held:

  • Front Desk operations coordinator
  • Receptionist / Medical Records Clerk
  • Bank Teller
  • Front Desk Receptionist

Degrees

  • Master's
  • Bachelors

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