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Front Desk Intern resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Focus

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Core Qualifications
  • Trilingual in English, Japanese and Korean
  • Excellent quantitative skills
  • Excellent research skills
  • Detail oriented
  • Microsoft Word, Excel, PowerPoint
  • Strong organizational skills
  • Customer service expert
  • Sharp problem solver
    • Organizational planning
  • Critical thinker
Education and Training
Expected in 2013
Bachelor of Science: Hotel and Lodging Management
 Johnson and Wales University - Providence, RI
 GPA:
Accomplishments

Scheduling

  • Managed detailed scheduling to ensure adequate staffing through high-volume holiday season

Reporting

  • Prepared complex financial statements, and interim/annual reports for retail and service businesses.

Data Verification

  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Market Research

  • Defined industry segments and identified opportunities in domestic and international markets.

Work Experience
10/2012 to 01/2013
Front Desk Intern Hyatt Hotels Corp. – Encinitas, CA,
  • Calculated, prepared, and issued bills, invoices and account statements according to established procedures
  • Communicated with customers, employees and other individuals to answer questions and explain information
  • •Organized weekly sales reports for the sales department to track product success
02/2006 to 02/2007
Front Desk Capital Hotel – City, STATE,
  • Provided back-up for other customer service representatives when needed
  • Computed, recorded, and proofread data, records and reports
  • Created new processes and systems for increasing customer service satisfaction

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Resume Overview

School Attended

  • Johnson and Wales University

Job Titles Held:

  • Front Desk Intern
  • Front Desk

Degrees

  • Bachelor of Science

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