LiveCareer-Resume

front desk coordinator resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Skills
  • Calender Management
  • Effective Planning
  • Scheduling and Calendar Management
  • Documentation and Reporting
  • Attention to Detail
  • Customer Complaint Resolution
  • Prioritization and Time Management
  • Customer Service
  • Courteous and Professional
  • Computer Proficiency
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Multitasking and Prioritization
  • Reliable and Punctual
  • Log Updating
  • Proficiency in Medinformatix
  • Administrative Skills
  • Hospitality Services
Education and Training
South Sumter Highschool Bushnell, FL, Expected in 05/2017 High School Diploma : - GPA :
Experience
M3 Usa Corporation - Front Desk Coordinator
San Diego, CA, 05/2022 - Current
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Opened the office and completed closing paperwork and procedures daily.
  • Maintained cleanliness of front lobby area.
  • Greeted and directed customers kindly and accurately.
  • Engaged directly with clients to fulfill requests, resolve conflicts and direct non-customer service related inquiries to appropriate department and personnel.
  • Built relationships with long-term clients through individualized and outstanding customer service.
Spring Education Group - Assistant Toddler Teacher
Delaware, OH, 01/2019 - 12/2020
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Organized and led activities to promote physical, mental and social development.
  • Developed and enforced positive strategies to encourage good behavior.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Implemented behavior modeling and positive reinforcement into daily routines.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Community Action Partnership Of Ramsey & Washington Counties - Toddler Teacher
Saint Paul, MN, 01/2018 - 09/2018
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Organized and led activities to promote physical, mental and social development.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed and enforced positive strategies to encourage good behavior.
  • Sparked creativity and imagination by helping children discover new things each day.
Life Care Centers Of America - Waitress
Fort Morgan, CO, 03/2016 - 07/2017
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

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Resume Overview

School Attended

  • South Sumter Highschool

Job Titles Held:

  • Front Desk Coordinator
  • Assistant Toddler Teacher
  • Toddler Teacher
  • Waitress

Degrees

  • High School Diploma

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