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Front Desk Coordinator Resume Example

Resume Score: 80%

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FRONT DESK COORDINATOR
Professional Summary
Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.
Skills
  • Medical terminology expert
  • Records management professional
  • Records maintenance professional
  • Patient referrals expert
  • Familiar with commercial and private insurance carriers
  • Insurance and collections procedures
  • Understands insurance benefits
  • Office management professional
  • Office support (phones, faxing, filing)
  • Adept multi-tasker
  • Excellent verbal communication
  • Close attention to detail
  • Resourceful and reliable worker
  • Excellent problem solver
Work History
Front Desk Coordinator, 09/2015 to 03/2016
Aesthetics Center For Plastic Surgery – 6845 Elm Street Suite# 708 Mclean, VA 22102
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts accurately and neatly for the clinic.
  • Diligently filed and followed up on third party claims.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
Front Desk Coordinator, 03/2013 to 08/2015
Petek Donmez, MD – 11125 Rockville Pike Suite# 308, Rockville, MD 20852
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Diligently filed and followed up on third party claims.
Executive Assistant, 03/2011 to 07/2011
BDO, Turkey – Istanbul, Turkey
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Directed administrative functions for the directors, principals, consultants and key managers.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Located and attached appropriate files to incoming correspondence requiring replies.
Education
BBA: International Business, Concentration: Marketing, 2015
Strayer University - Rockville, MD
Associate of Arts: Business Administration, 2004
Montgomery College - Rockville, MD
Hobbies

Passionate about Cooking and Baking

Running

Visiting museums


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Resume Overview

Companies Worked For:

  • Aesthetics Center For Plastic Surgery
  • Petek Donmez, MD
  • BDO, Turkey

School Attended

  • Strayer University
  • Montgomery College

Job Titles Held:

  • Front Desk Coordinator
  • Executive Assistant

Degrees

  • BBA : International Business, Concentration: Marketing , 2015
    Associate of Arts : Business Administration , 2004

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