Front Desk Coordinator Resume Example Gastroenterology Associates Of Northern Va. LTD

FRONT DESK COORDINATOR

Professional Summary

Energetic and driven business professional, looking to contribute proven skill set to a challenging and progressive medical organization in the Northern Virginia area. Looking for a position offering ability for growth, advancement and long term career opportunity.

Education and Training

Chamberlain College of Nursing OnlineBachelor: ScienceBachelor of Science in Nursing Chamberlain College of Nursing Online Currently in School

Certificate: Accounting SoftwareFairfax, Virginia, USAccounting Certificate Program Fairfax, Virginia Completed: January 2001 Introduction to Peachtree 3.5 for Windows (Accounting Software) Fairfax, Virginia

Skill Highlights

Strong organizational skills and ability to excel in a challenging and complex work environment.
Highly motivated Procedure Scheduling Supervisor with a strong work ethic and team building skills.
Over four years of medical scheduling and patient registration experience, specializing in procedure preparation and customer service.
Ability to multi-task and in relation to planned and unplanned duties while setting appropriate task priorities.
Pleasant and professional phone manner.

Professional Experience

Gastroenterology Associates of Northern Va. LTDDecember 2012 to CurrentFront Desk Coordinator
Fairfax, VirginiaDuties include: Answering telephones, routing calls, taking messages, greeting visitors and patients, handling correspondence such as scheduling lunch with drug reps, keeping the reception area clean and organized, scheduling appointments and dealing with billing, insurances and referrals of patients. Ordering office supplies, sending recall letters and test results. Facilitates patient flow by notifying the clinical staff of patient's arrival, being aware of delays and communicating with patients. Room patients and entered vitals in the system. Preparing patients for examination, assisting physicians during examination when needed.

Gastroenterology Associates of Northern VaJune 2003 to April 2012Surgical Coordinator Supervisor
Fairfax, VirginiaDuties include: Supervision of schedulers at Fair Oaks and Fairfax offices. Registration, scheduling or cancellation of patient procedures in an efficient and professional manner at Fair Oaks Hospital, Fairfax Hospital, as well as Endoscopy Centers. Verification of all required patient information prior to scheduled procedure or exam based on standardized written procedures or guidelines. Clerical functions include mailing of patient literature such as preparation instructions, appointment form, filing of appropriate forms and faxing of scheduled cases. Directly assist doctors with scheduling needs as well as assist other areas of the office such as front desk during high patient call volumes with new patient inquires and patient follow-ups as well as pre-cert coordinators with patient inquiries pertaining to insurance carriers.

Inova Fairfax HospitalFebruary 2003 to June 2003Patient Registration Rep I
Fairfax, VirginiaResponsible for registering patients, efficiently and professionally to insure data base integrity and facilitate claims processing and comply with HIPAA Privacy regulations. Verification of patient's insurance information. Prepare and perform proofreading of patient's charts to ensure accuracy. Performs patient accounts responsibilities. Collect patient's payments on a daily basis and insure reconciliation by the end of the day.

Inova Health SystemsFebruary 2001 to February 2003Accounts Payable Specialist
Fairfax, VirginiaResponsible for responding to a high volume of customer inquiries regarding their accounts with INOVA Health System. Process Patient Refund and Non-Purchase Order invoices in timely manner into an automated accounting software system called Lawson. Performs proofreading of batches to ensure accuracy. Prepare and distribute expense check and petty cash. Reconcile Statement of Accounts that are coming from the vendor and do proper adjustments if necessary. Responsible for processing payments of invoices incurred by Inova Health System according to contractual agreements. Prepare and process expense checks for all Inova Facilities. Prepare daily metric report using MS Excel. Processing all returned checks including research and spreadsheet integration.

LeClair RyanJuly 2000 to February 2001Accounts Payable Specialist
Richmond, VirginiaResponsible for maintaining Vendor Accounts and Records in a computerized accounts payable environment. Prepare and distribute expense checks and petty cash for all five corporate offices on a daily basis. Respond to Attorney, Employee and Vendor inquires in a concise and timely manner. Performs proofreading of report to ensure accuracy.

Prison Fellowship InternationalMay 2000 to July 2000Accounts Payable Clerk
Reston, VirginiaResponsible for posting all invoices to general ledger, added up all invoices to match check amounts. Posted cash receipts and wrote checks. Encode invoices, proper account coding. Filed important documents and mailing checks.

First Union BankJune 1999 to May 2000Bank Teller
McLean, VirginiaProcessed various account transactions, reconciled and deposited daily funds. Educate customers about banking options and refer opportunities to appropriate personnel. Provided account status data, and handled busy phone. Provided orientation and training to new hires. Acting Head Teller when needed to prioritize and coordinate office workflow.

Professional Affiliations

Prison Fellowship International, Reston, Virginia

Certifications

Gastroenterology HIPAA Accounting Certificate Program

Skills

Front Desk, Scheduling, Cases, Clerical, Faxing, Filing, Ups, Proofreading, Accounts Payable, Cash, Answering, Billing, Correspondence, Greeting, Office Supplies, Ordering, Routing Calls, Telephones, Payments, Invoices, Accounting, Accounts With, Adjustments, Customer Inquiries, Excel, Integration, Integrator, Lawson, Ms Excel, Of Accounts, Basis, Bank Teller, New Hires, Training, Workflow, Accounts And, Customer Service, Gastroenterology, Medical Scheduling, Organizational Skills, Receptionist, Retail Sales, Team Building, Claims, Claims Processing, Hipaa, Patient Registration, Reconciliation, Clerk, Coding, General Ledger, Posting, Peachtree

Resume Overview

Companies Worked For:

Gastroenterology Associates of Northern Va. LTD
Gastroenterology Associates of Northern Va
Inova Fairfax Hospital
Inova Health Systems
LeClair Ryan
Prison Fellowship International
First Union Bank

School Attended

Chamberlain College of Nursing Online

Job Titles Held:

Front Desk Coordinator
Surgical Coordinator Supervisor
Patient Registration Rep I
Accounts Payable Specialist
Accounts Payable Clerk
Bank Teller

Degrees

Bachelor : Science
Certificate : Accounting Software

Front Desk Coordinator Resume Example

Resume Score: 90%

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