Front Desk Coordinator resume example with 19+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic Front Desk Coordinator with more than 20 years of experience in customer service. Offering friendly, solution-oriented problem-solving and organizational skills. Cultivating office community of professionalism and functionality.

  • Reliable and Punctual
  • Microsoft Office Suite
  • Visitor and Customer Relations
  • Customer Service-Oriented
  • Attention to Detail
  • Computer Proficiency
  • Courteous and Professional
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Customer Complaint Resolution
  • Positive Attitude and Energetic
  • Records Management
Mercer University Macon, GA Expected in : Education Major - GPA :
  • Dean's List - Completed 1 year
Gatewood Schools Eatonton, Georgia, Expected in 06/1985 High School Diploma : - GPA :

Honor Student, Anchor Club, Girls Solo & Trio, Drama Team, Captain of Cheerleading

Work History
Abercrombie & Fitch Co. - Front Desk Coordinator
Hartford, CT, 06/2019 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Verify Insurance and obtain precertification when needed.
  • Schedule patients and collect copays.
  • Prepare daily charge sheets, checked daily charges and notified therapists of necessary corrections.
  • Maintain excel sheets of weekly Clinic data for management.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Read and responded to emails, answered telephone calls on and transferred callers.
Providence Health & Services - Admitting Representative
Mount Angel, OR, 07/2016 - 06/2019
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Verified patient details and insurance coverage and collected co-pays.
  • Calculated collectible amount due for procedures.
  • Reviewed hospital schedule and confirmed arrival times.
  • Registered patients for general labs, behavior labs, surgeries, radiology and Emergency Room.
  • Arranged forms and charts for each patient.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Prepared the cash report for accounts receivable.
Suffolk Federal Credit Union - Head Teller
Eastport, NY, 10/2007 - 07/2016
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Received car loan, home loan and other payments and posted to accounts.
  • Investigated and promptly resolved issues with patron accounts.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Introduced customers to other bank team members to help meet financial needs.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Established rapport with new clients to increase satisfaction and loyalty.
Lake Oconee Animal Hospital - Veterinary Technician, Receptionist
City, STATE, 11/2006 - 08/2007
  • Answered phone and scheduled appointments
  • Sent monthly statements and posted payments
  • Balanced cash drawer on a daily basis
  • Designed forms and brochures for boarding and grooming
  • Ordered and managed inventory for pharmacy
  • Met with Sales Representatives
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Oconee Interiors - Design Assistant, Accounting & Payroll
City, STATE, 09/2004 - 04/2006
  • Assisted designer in scheduling appointments with suppliers and customers.
  • Maintained spreadsheet for builders with customized items.
  • Maintained and balance checking accounts.
  • Payroll
  • Accounts payable and receivable
  • Filed sales and payroll taxes monthly and quarterly
  • Ordered and tracked inventory for retail
  • Designed retail displays
Morgan County Elementary School - Paraprofessional for Regular and Special Education
City, STATE, 08/1999 - 05/2002
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Supported teacher in development of individual learning strategies.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Graded papers
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
  • Aided special education teachers in delivering important services for individuals with exceptionalities.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mercer University
  • Gatewood Schools

Job Titles Held:

  • Front Desk Coordinator
  • Admitting Representative
  • Head Teller
  • Veterinary Technician, Receptionist
  • Design Assistant, Accounting & Payroll
  • Paraprofessional for Regular and Special Education


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: