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front desk coordinator resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Detail-oriented and methodical front desk leader with good training, problem-solving and conflict resolution skills. Insightful and hardworking with a superior understanding of customer service standards, Industry practices, and security requirements.

Enthusiastic Front Desk Coordinator with Number years of experience in Area of expertise. Offering friendly, solution-oriented problem-solving and organizational skills. Cultivating office community of professionalism and functionality.

Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.

Successful at greeting visitors, evaluating paperwork and managing files for busy Type offices. Earnest and competent team player with excellent interpersonal, multitasking and prioritization skills. Proficient in Software.

Ambitious Job Title with Number years of experience and passion for local Type industry. Personable, experienced with conflict resolution and sensitive to others' needs.

Well-organized Front Desk Coordinator bringing more than Number years of related experience. Versed in setting appointments, collecting payments and coordinating documents. Looking for a long-term position with a growing team.

Effective and friendly Front Desk Coordinator with Number years of experience in a Type setting. Excellent multi-tasking ability and skilled in clerical writing. Offering a proven history of facilitating productivity and workplace cooperation.

System-oriented Front Desk Coordinator with outstanding knowledge of Specialization and a commitment to the highest-quality customer service. Extremely successful at multitasking and remaining professional over the phone, in person and through email. Eager to bring innovative processes and leadership to office drive functionality.

Polite and positive Job Title with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Skills
  • Phone Call Direction
  • End-of-Day Reporting
  • Multi-Line Phone Systems
  • Scheduling
  • Invoicing
  • Staff Management
  • Medical Records Management
  • Mail Sorting
  • Visitor Check-In Skills
  • Administrative Writing
  • Appointment Setting
  • Customer Complaint Resolution
  • Product Knowledge
  • Office administration
  • Guest services
  • Cash Handling
  • Administrative support
  • Project Management
  • Time management
  • Sorting and labeling
  • Schedule Management
  • Clerical writing
  • Technical Support
  • Problem-solving skills
  • Mail handling
  • Social perceptiveness
  • Records Maintenance
  • File management
  • Security procedures
  • General housekeeping
  • Documentation abilities
Education
Robertsdale High School Robertsdale, AL Expected in 05/1998 : - GPA :
Fortis College Mobile, AL, Expected in 06/2001 Associate Degree in Nursing : Nursing Assistance - GPA :
Certifications
  • ServSafe
Work History
American Medical Response - Front Desk Coordinator
Medley, FL, 10/2020 - Current
  • Planned coverage needs and organized services to support incoming special events.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Maintained transaction security by verifying payment cards against identification.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including Type and Type to promote quick remediation.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Prepared weekly employee work schedules for Number team members ensuring all shifts received adequate coverage.
  • Sorted mail and other important data upon Job Title's absence, promoting quick delivery of all messages to recipients.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
Ida J Koen - Elderly Caretaker
City, STATE, 02/2003 - 10/2006
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Supervised Number household staff, contractors and vendors.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Documented vitals, behaviors and medications in client medical records.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Monitored and assisted residents through individual service plans.
Afc - American Family Care
City, STATE, 09/1999 - 03/2002
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Organized activities for birth parents and in-home support counselors.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Led Type team in delivery of Type project, resulting in Result.
Accomplishments
  • Mentored newly hired individuals in company processes and procedures which alleviated employee turnover by Number%.
  • Received high score ratings from guest surveys due to professionalism, exceptional service, and quick response times.
  • Supervised team of Number staff members.
  • Collaborated with team of Number in the development of Project name.
Additional Information

I am very excited and eager to hopefully become a part of bay vista !

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Resume Overview

School Attended

  • Robertsdale High School
  • Fortis College

Job Titles Held:

  • Front Desk Coordinator
  • Elderly Caretaker
  • American Family Care

Degrees

  • Associate Degree in Nursing

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