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front desk attendant front desk manager porter resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Over all I was a service-oriented Front Desk Agent with 3 years of experience providing unparalleled service to guests. Delivering pleasant and comfortable guest experiences. Well-versed in managing reservations and group events. I was a hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focused on completing tasks quickly and with high quality standards in mind. Maintained sanitation levels in and around company facilities as set forth by company standards. A seasoned Baker's Assistant experienced preparing baked goods. Designs and follows recipes to meet daily quotas for broad variety of delectables. Passionate about preparing delicious foods. Cheerful restaurant hostess helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests. Expert at prioritizing guest needs and stepping in to help the waitress, dishwasher and the cooks during busy hours. I have learned many things while working for all of these companies. I look forward to expanding my knowledge with your company.

Skills
  • Correspondence management
  • Multi-line phone systems
  • Supply stocking
  • Greeting guests
  • Safety and security procedures
  • Credit and cash payments
  • Hospitality services
  • Analytical mastery
  • Listening skills
  • Oral and written communications
  • Time-Management
  • Adaptive and creative
  • Highly observant
Experience
06/2018 to 06/2021
Front Desk Attendant/Front Desk Manager/Porter Holiday Inn Express Hotel City, STATE,
  • Cultivated effective relationships with campers, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
03/2016 to 12/2016
Jerry's Restaurant Ana Hardy City, STATE,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Collaborated with chef to analyze and approve food and beverage selections.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Maintained table settings by removing courses. replacing utensils and refining beverages promptly and courteously.
  • Greet new customers, discussed specials took drink orders and built immediate positive connections with guests.
  • Assisted in deep cleaning every Sunday. Prepping for the upcoming week.
06/2014 to 08/2014
Leanzas Bakery Carol Leanza City, STATE,
  • Combined ingredients in bowls of mixing, blending or cooking machinery.
  • Shaped and cut dough to achieve desired shapes, signs and designs.
  • Measured and weighed ingredients to precisely match recipes for different baked goods.
  • Weighed flour to prepare batter, dough, filling and icing.
  • Finished baked goods with glazes, icings and other toppings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 05/2018 to to
High School Diploma:
Oasis Academy College Prep - Fallon, NV,
GPA:
Expected in to to
:
Post University - Waterbury, CT
GPA:
Accomplishments

I volunteered at Camp Dot-So-La-Lee for a week in June of 2018. Working with all of the kids and the other counselors was a memorable experience. The first couple of days we made sure the kids had all of the necessities. From toothbrushes, socks, comfortable shoes, and sleeping bags. The rest of the week was filed with fun filed learning activities for the kids to do. Working with those kids and other counselors was inspiring.

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Resume Overview

School Attended

  • Oasis Academy College Prep
  • Post University

Job Titles Held:

  • Front Desk Attendant/Front Desk Manager/Porter
  • Jerry's Restaurant
  • Leanzas Bakery

Degrees

  • High School Diploma
  • Some College (No Degree)

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