Front Desk Administrative Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights
  • Self-starter
  • Deadline-oriented
  • Microsoft Office proficiency
  • Schedule management
  • Time management
  • Resourceful
  • Dedicated team player
  • Results-oriented
Core Accomplishments

Promoted to Office Manager after 6 months of employment.

Planned and executed all aspects of a major office headquarters move.

Successfully planned and executed corporate meetings, lunches and special events for groups of 20+ employees.

Professional Experience
Front Desk Administrative Assistant, 07/2015 to 10/2015
Wesley HomesSeattle, WA,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assisting Accounts Payable/Receivable by scanning invoices and employee time sheets, renaming and saving to scan drive.
  • Prepare invoices to be mailed to clients.
  • Creating certificates for client purchased trainings, logging, burning to disks and mailing to clients.
  • Maintained and reserved the executive conference room calendar.
  • Managed daily office operations and maintenance of equipment.
  • Preparing shipments and overnight documents for FedEx and UPS.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Uploading documents and creating new employee profiles into ISNet and Deltek software system.
  • Keep inventory office supplies and place orders as needed.
  • Planned meetings, prepared conference rooms.and ordering lunches.
  • Other tasks as assigned.
Medical Front Desk Receptionist, 07/2014 to 07/2015
U.S. Physical TherapyMenomonee Falls, WI,
  • Greet patients in a professional courteous manner.
  • Check patients in and out of appointments.
  • Update patient demographics using eClinicalWorks software and making new appointments for patients in a fast paced environment.
  • Answering multiple phone lines, making appointments and/or creating messages to send to triage for patients.
  • Verifying patient insurance coverage in Navinet database.
  • Collecting co-pays; Manage cash drawer.
  • Calling patients to confirm appointments.
  • Fax patient records requests to doctors' offices.
  • Other duties as needed.
Assistant Office Manager/Assistant, 07/2007 to 07/2014
Compulink Management Center, IncArlington, VA,
  • Answering multiple phone lines and directing calls to appropriate office personnel and/or assisting callers with their questions and providing relevant information.
  • Proficient use of MS Office applications as well as use of Google Docs.
  • Maintain, distribute and update employee weekly work schedules.
  • Technical support for phone system; Internet access and all computer related problems. Escalate problems when needed.
  • Create and update employee files.
  • Coordinate meetings and reserve conference room.
  • Create and post updates to social media site accounts daily.
  • Open and distribute incoming mail to appropriate department or employee.
  • Prepare bills and invoices for mail daily.
  • Perform Internet research for relevant information.
  • Serve as back-up support for referral department and data entry department.
  • Filing and organizing documents while maintaining confidentiality.
  • Preparing training materials for and working collaboratively with the Lead Family Support Manager and Training Technical Assistance Coordinator.
  • Set up and break down conference room for monthly provider meetings and trainings.
  • Maintain all office equipment, mail meter funds and updates, office supply inventory and ordering of all supplies in accordance to budget.
  • Maintain employee time clock and run bi-weekly reports.
  • Assist Accounts Payable when needed.
  • Other tasks as assigned.
Front Desk Receptionist, 05/2005 to 07/2007
American Bank Note HolographicsCity, STATE,
  • Operating multi-line phone system and directing calls to various departments.
  • Greeting visitors, executives and business associates daily.
  • Checking visitor's identification and preparing security ID cards for building access.
  • Assisting Accounts Receivable when needed.
  • Record employee daily attendance and time off requests using Optima Attendance software.
  • Entering time cards and manufacturing orders into accounting system.
  • Manage employee phone lists and update e-mail distribution data using Microsoft Word and/or Excel.
Front Desk Receptionist, Nail Tech/Make-up Artist, 04/2002 to 05/2005
Biaggio Salon And SpaCity, STATE,
  • Maintain customer satisfaction while multi-tasking in a fast paced environment.
  • Checking clients in and out of appointments.
  • Operating cash register and preparing deposits for bank.
  • Operating multi-line phone system and scheduling appointments.
  • Coordinating and updating employee schedules.
  • Making clients feel welcome upon their arrival and introduce new clients to their stylists before giving them a short tour of the salon and spa.
Front Desk Receptionist/Department Manager, Nail Tech/Make-Up Artist, 02/1987 to 04/2002
Scruples SalonCity, STATE,
  • Ensure customer satisfaction while multi-tasking in a fast paced environment.
  • Cash register operation and preparing deposits for bank.
  • Operating multi-line phone system and scheduling appointments.
  • Coordinating and updating employee schedules.
  • Department Manager for shampoo department.
  • Creating and maintaining work schedules for shampoo department staff.
  • Communicating daily with the salon owner to discuss employee performance and customer satisfaction.
High School Diploma: , Expected in 1986
Cherry Hill High School East - Marton, New Jersey

State Board of Cosmetology License

Additional Information
  • EI IFSP Orientation Training
  • EI Procedural Safeguards Training
  • Attended Transition to Preschool Workshop
  • Computer Savvy
  • Prioritizing
  • Statement Billings
  • Creative Problem Solving
  • Accounts Payable/Receiving Assistance
  • Multi-Tasker
  • Microsoft Office Suite
  • Microsoft Outlook
  • Outlook
  • Data Entry
  • Telephone Skills
  • Calendar/Scheduling Management
  • Professional and friendly
  • Self Starting
  • Client Relations
  • Customer Service
  • Organizational Skills
  • Hard Working
Community Service

Vice-President of the Board of Director’s for Villa Royale Community

Coordinator for Fundraiser at Camden River Sharks

PTA member for DeMasi Middle School 2010- 2011

SNJREIC Annual Silent Auction

Assistant Coach for MRC girls’ lacrosse

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Cherry Hill High School East
Job Titles Held:
  • Front Desk Administrative Assistant
  • Medical Front Desk Receptionist
  • Assistant Office Manager/Assistant
  • Front Desk Receptionist
  • Front Desk Receptionist, Nail Tech/Make-up Artist
  • Front Desk Receptionist/Department Manager, Nail Tech/Make-Up Artist
  • High School Diploma