Front Counter Crew Member Drive Thru Assistance resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detail-oriented food service professional with experience in cashier role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Aptitude for and knowledge of cashier drive thru. Dedicated offering 6 years of experience in the fast food industry. Eager to apply strong knowledge of food handling and aptitude for anything available. Meticulous fast food team member pursuing new role in which to apply strong knowledge of customer service and food handling. Highly skilled in food preparation and accommodating complex orders. Eager to contribute my skill to bring value to team. Well-organized skilled at providing customers with accurate and quick service. Offering 6 years of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Attentive with excellent interpersonal skills and 12 years of experience in serving food and beverages. Proficient in customer service and kitchen equipment operations. Highly focused with excellent work ethic. Enthusiastic team leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training. Motivated to learn, grow and excel in . Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Equipment operation
  • Equipment monitoring
  • Ingredient inspection
  • Stocking and replenishing
  • Cash register operation
  • POS system use
  • Kitchen maintenance
  • MS Office
  • Supervision
  • Business operations
  • Relationship development
  • Team management
  • Cash Handling
  • Sandwich preparation
  • Food arrangement
  • Menu memorization
  • Inventory organization
  • Food portioning
  • Cleaning and organization
  • Problem resolution
  • Operational improvement
  • Project organization
  • Process improvement
Work History
11/2019 to 08/2020
Front Counter Crew Member Drive Thru Assistance Xanterra Parks & Resorts Denver, CO,
  • Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Assisted guests, including offering personable greetings and taking orders.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Accurately operated cash register to process [Number] customer payments daily.
  • Cleaned food preparation areas, tools and equipment.
09/2019 to 05/2020
Home Health Care Provider Luk Inc MI, State,
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Checked vital signs on [Timeframe] basis and contacted [Job title] regarding any patient health concerns or behavioral changes.
  • Consistently met demands of clients by providing sufficient numbers of direct care providers.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Cooked tasty, nourishing meals for patients with nutrishion and [Type] conditions to promote better nutrition.
  • Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm.
  • Provided patients with assistance in completing such tasks as [Task] and [Task], effectively reducing daily burden on family members.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Maintained positive working relationships with referral sources to promote business services.
  • Maintained clean, safe and well-organized patient environment.
11/2018 to 07/2019
Kitchen Crew Chick-Fil-A Inc. 2150 Ruben Torres City, STATE,
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained composure and work quality while under stress.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
  • Followed food preparation and storage guidelines established by Health Department.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
03/2016 to 07/2018
Team Leader Little Caesar Enterprises Inc. 2905 OuthmostS City, STATE,
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Kept equipment running by clearing jams using [Tool] and [Tool].
  • Identified stock imperfections, assigned grades and noted production concerns based on [Timeframe] inspections.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Assisted [Type] offices with business development and customer service.
  • Measured customer support success with clear metrics to attain [Number]% of [Timeframe] goal.
  • Coordinated all treatment and placement activities, including [Type] and [Type] while supervising team of [Number] [Job Title]s.
  • Assisted [Job title] with new hire processing and existing training programs.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Cross-trained and provided back up for customer service managers.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Led team of 6 members while providing exceptional customer service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Verified confidential budget reports remained up-to-date for [Job title].
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Implemented new working processes which delivered continued improvements.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Initiated timely response to emails, voicemails and written correspondence.
Expected in 05/1995
High School Diploma:
Rivera Early College High School - Brownsville, TX
Expected in 04/1998
Legal Secretary: Legal Administrative Assistance
South Tx Vo-tech - Brownsville, TX,

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Resume Overview

School Attended

  • Rivera Early College High School
  • South Tx Vo-tech

Job Titles Held:

  • Front Counter Crew Member Drive Thru Assistance
  • Home Health Care Provider
  • Kitchen Crew
  • Team Leader


  • High School Diploma
  • Legal Secretary

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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