front counter crew member resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Pleasant Counter Clerk skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash register systems and most types of transaction processing. Dedicated work ethic and commitment to team contribution.

  • Merchandise display maintenance
  • Unpacking deliveries
  • Product knowledge
  • Cash and credit card transactions
  • Time management
  • Computer skills
  • Multitasking
  • Reliable and trustworthy
  • People skills
  • Conflict resolution
  • Inventory restocking
  • Team Contributions
  • Phone orders
  • Cleaning and sanitation
  • Order taking
  • Cash register operations
  • Payment transactions
Front Counter Crew Member, 08/2018 to 07/2021
Dairy QueenMissouri City, TX,
  • Welcomed restaurant patrons, took orders and repeated back for accuracy, monitored and managed front-of-house inventory and restocked or reordered when required.
  • Maintained store appearance by managing cleaning and restocking needs for areas such as within the display cases.
  • Greeted each guest warmly, offered assistance and provided information about operations and personnel.
  • Collected feedback from customers to help improve sales and service processes.
  • Attended front counter for manufacturing facility and selected products for customers, restocked shelves, displayed products and maintained equipment in good working order.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Helped train and develop new talent.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Adhered to food safety and sanitation protocols to reduce germ spread.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Interacted with over 70 customers daily.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
  • Offered support to other stations in high-volume shifts or as needed.
Cleaning Crew Member, 08/2018 to 07/2021
Cracker Barrel Old Country StoresCorpus Christi, TX,
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Took rugs and mats from interior floors to beat dust outside of building.
Crew Member, 07/2020 to 10/2020
Dairy QueenNequsset Historical, ME,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked ice cream and topping supplies to support operations and team productivity.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
Education and Training
High School Diploma: , Expected in 05/2021
Grandville High School - Grandville, MI
  • 3.6 GPA
  • Student Council Member
  • National Honor Society Member
  • Jerome and Janet VanderHorst Penn Global Marketing Scholarship Recipient
Bachelor of Science: Psychology, Expected in 04/2025
Grand Canyon University - Phoenix, AZ,
  • Major in Psychology with an emphasis in Forensic Psychology
  • Minor in Counseling

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Resume Overview

School Attended

  • Grandville High School
  • Grand Canyon University

Job Titles Held:

  • Front Counter Crew Member
  • Cleaning Crew Member
  • Crew Member


  • High School Diploma
  • Bachelor of Science

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