Highly individual who is organized, driven and effective at using efficient methods of communication while focusing on the individual needs of others. Over the road truck driver that specialized in managing time and maximizing company assets. An Instructor with 5+ years of experience that fostering a cohesive student/adult learning atmosphere. A responsible administrator/instructor with excellent public communication skills that is demonstrated by 8 years of instructing and supervising experience.
Excellent organizational skills Efficient in Microsoft programs
Teaching, tutoring and counseling Organized management skills Involved public relations and media relations
Excellent communication skills and people skills
Proofreading/editing public documents
Resolving customer problems
Positive atmosphere promotion Research writing
Family/Community Involvement Experience in problem-solving
Team Building and Leadership
Created collaborative classroom experience through process and initiative learning and training.
Delivered training modules to inter-departmental teams to ensure smooth adoption of new program.
Completed training on time and under-budget.
Regularly met with associates to strengthen working relationships and improve efficiency.
Resolving customer problems and making sure customers remain satisfied.
Developed evaluation for associates to give feedback about current problems and suggest alternative solutions.
Providing customer service and support
Implement a continuous improvement towards motivating expanding services to customers for more effective shopping experience.
Fresh Food AssociateOct 2012 to Apr 2013 Wal-Mart － Blytheville, Ar
The duties of a produce associate may include ordering products when needed, receiving shipped products, ensuring orders are accurate, stocking products and handling produce presentation for customers, including washing and trimming produce.
Adhering to standards and policies for cold chain compliance, thermometer calibrations, temperature recording, food handling, product rotation, and sell-by dates, and expiration dates.
As an associate, I followed food safety and handling procedures and following sanitation and cleaning procedures.
While zoning the department, I rotated stock and checking for expired products.
Ensured that merchandise is properly signed and priced.
I assure that all risers were properly maintained.
Ensured the quality and visual appearance of all produce were at the highest level for appearance and sale.
Director of Student ServicesMay 2009 to May 2010 Osceola Communication － Osceola, AR
Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.
student background reviews to develop tailored lessons based on student needs.
Used variety of teaching techniques to
encourage student critical thinking and discussion in 9th grade World History course.
Coordinated after school tutoring
hours with other teachers to help students in need of extra attention.
Created and enforced child-based hands-on
curriculum to promote student interest and receptive learning.
Developed interesting course plans to meet academic, intellectual and social needs of students.
Shift Commander/ Rank of LieutenantMar 2006 to Current Blytheville Police Department － Blytheville, AR
Instructed fellow officers for over ten years.
Gathered preliminary investigation information as a first responder to crime scenes.
Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
Monitored and investigated suspicious persons, situations, and unusual activities.
Analyzed traffic accidents and general traffic surveys.
Instructed suspects on field sobriety tests and used portable equipment to perform tests.
Liaised with school counselors and administrators regarding juvenile offenders.
Wrote reports on arrests made, activities performed and unusual incidents observed.
Served active warrants and subpoenas.
Responded to and investigated security and burglar alarms.
Conducted high-speed vehicle chases in serious and emergency situations.
Inspected squad vehicles and weapons daily and arranged for routine and special maintenance.
Wrote detailed arrest and accident reports.
Organized and recorded facts to prepare incident reports.
Lowe's Associate/ Lawn and GardenMar 2005 to Mar 2006 Lowe's Home Improvement － Blytheville, AR
As an associate, there was a responsibility for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise.
As an Associate, I was responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.
I was also the relief driver and their material handler for Lowe's on the delivery truck.
As the relief driver, I was responsible for operating a van truck or flat bed truck to deliver products to customers.
Education and Training
Ed.D, Leadership and Management2018Capella University － Minneapolis, MN, United StatesLeadership and Management
Certificate in Leadership and Accountability2017Capella University － Minneapolis, MN, United States
Master of Arts Teaching2010University of the Cumberland's － Williamsburg, KY, United States
Master of Arts History, Modern History2007Arkansas State University － Jonesboro, AR, United StatesModern History
Bachelor of Arts, History African American Studies2005Arkansas State University － Jonesboro, AR, United StatesHistory African American Studies
Excellent communication skills, Counseling, Critical Thinking,
Delivery, Editing, Food Safety, Leadership and Management skills, Media Relations,
Microsoft Programs, Office Organizational Skills, Create People Skills, policy Proficiency,
Problem-Solving, Promotional Evaluator, Proofreading Documents, Public Relations,
Quality, Receiving Materials, Research Writing and Conducting surveys,
Teaching, Tutoring, Invoicing.
Ed.D , Leadership and Management 2018 Certificate in Leadership and Accountability 2017 Master of Arts Teaching 2010 Master of Arts History , Modern History 2007 Bachelor of Arts , History African American Studies 2005
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