Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Performance-oriented food service professional and motivational leader with proven quality and budget control skills. Delight customers consistently with exceptional food and service. Maximize team performance and knowledge with hands-on training.

Skills
  • Merchandise organization
  • Cleaning and sanitation
  • Price checking
  • Price tagging and shelf labeling
  • Retail Sales
  • Product processing
  • Reloading salvage materials
  • Basic math
  • Safety standards and protocols
  • Grocery equipment
  • Performance improvement
  • Food preparation and safety
  • Management interaction
  • Scheduling
  • Sales
  • Team Leadership
  • Staff Management
  • Employee Training
  • Sales Goals
  • Business Development
  • Sales Reporting
  • Operations Oversight
  • Operations Support
  • Product Knowledge
  • Key Performance Indicators (KPIs)
  • Strategy realignment
  • Staff mentoring
  • Planning and execution
  • Cost reduction
  • Excellent work ethic
  • Customer Service
  • Conflict resolution
  • Verbal and written communication
  • Supervision
  • Good listening skills
Work History
06/2019 to Current
Fresh Cap 2 Meat/Produce Associate Broulim's Super Market Inc. Driggs, ID,
  • Protected consumers by removing damaged and outdated goods.
  • Met presentation standards by keeping restocking areas organized and removing any debris from customer pathways.
  • Assisted customers with needs such as locating merchandise and getting out-of-reach products.
  • Kept accurate records by tracking information with hand-held devices, scanners, and computer terminals.
  • Contributed to efficient restocking, sorting products by aisle and building pallets.
  • Minimized product losses with proper stacking and stock rotation procedures.
  • Stocked departments across store with new items, including produce,meats, and bakery deli items.
  • Maximized distribution and replenishment efficiency by keeping storage areas clean and organized.
  • Identified obsolete stock and coordinated disposal methods via methods such as retail promotions.
  • Implemented best-fit storage methods for each product type, keeping inventory fresh and customer-ready without exceeding cost benchmarks.
  • Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working order.
  • Worked directly with vendors to obtain contract-allowable refunds for damaged or defective items.
  • Verified conformance of incoming shipments against contracted quality, quantity, and freshness standards.
  • Carried loads of up to 200 pounds without assistance, using equipment such as pallet jacks to move heavier items.
08/2020 to 10/2020
Dairy Department Manager Bi-Mart Corporation Ashland, OR,
  • Coordinated regular store cleaning and product resets for optimal appearance.
  • Trained employees to capitalize on all sales and service opportunities with proactive approaches.
  • Maintained attractive, well-organized displays with regular resets while upkeep of daily price changes.
  • Enhanced customer satisfaction by enforcing service-oriented policies.
  • Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
  • Assisted customers with sales and service needs.
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris.
  • Enhanced customer satisfaction with fast, knowledgeable service.
  • Contributed many successful ideas to improve fresh cap standards of work.
  • Troubleshoot problems and developed successful solutions.
  • Served customers by going above-and-beyond to offer exceptional support for all needs.
05/2020 to 08/2020
Customer Service Manager The Reformation Boston, MA,
  • Maintained high-quality service delivery through effective resource allocation and workflow coordination.
  • Maintained customer satisfaction by handling complex escalated customer concerns by resolving customer complaints regarding sales and service.
  • Covered expected demands by setting effective staff schedules and delegating assignments.
  • Improved customer service team performance with thorough training and monitoring programs.
  • Boosted customer loyalty through initiatives to reduce customer effort, better resolve problems, and improve service delivery.
  • Managed well-organized and compliant administrative and financial records.
  • Elevated team productivity and performance using improved training and motivational strategies.
  • Plan and direct staffing, training, and performance evaluations
  • Answer customer inquiries and provide information on procedures and policy.
04/2007 to 12/2017
Assistant Store Manager C&C Thrift Store City, STATE,
  • Increased sales by overseeing successful promotional strategies and in-store events.
  • Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.
  • Resolved escalated customer service issues by coordinating solutions between sales and operations teams.
  • Maximized coverage for operations needs with effective scheduling and assignment delegation.
  • Maintained accurate financial operations and budget targets with strict expense controls and effective tracking procedures.
  • Brought in new customers with unique customer appreciation events and special sales.
  • Upkeep store during business hours.
  • Manage the crew to present the business in a efficient and professional manner, bookkeeping and closing of store systems, inventory, and sales.
Education
Expected in
: Business Management
Central Piedmont Community College - Charlotte, NC
GPA:
Expected in 06/2009
High School Diploma:
North Mecklenburg High School - Huntersville, NC
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good

resume Strength

  • Formatting
  • Typos

Resume Overview

School Attended

  • Central Piedmont Community College
  • North Mecklenburg High School

Job Titles Held:

  • Fresh Cap 2 Meat/Produce Associate
  • Dairy Department Manager
  • Customer Service Manager
  • Assistant Store Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: