Energetic and seasoned professional who provides the experience and critical thinking necessary to successfully facilitate client relations.
Prepared Innovative Debt Recovery, Inc. for a SSAE 16 Audit by implementing IT controls & policies
Implemented call recording hardware and software for Innovative Debt Recovery, Inc.
Developed tools, using technological resources, to streamline mundane tasks at Innovative Debt Recovery, inc.
Developed relationships with clients and vendors. Provided support to clients for company's IT resources.
Superior verbal and written communication skills
Calm under pressure
Exceptional attention to detail
Personable and friendly
Managing tight deadlines
IT security best practices
Web application development
Back-end web languages
Freelance Web Designer, 06/2013 to Current Seven of Nine Design Studio – Mesa, AZ
Built over 10 professional Websites for clients
Provided ongoing client support as a Web Master
Made modifications on old code to fit new standards
Converted existing Websites to mobile platforms.
Business Development Dir., 03/2011 to Current Innovative Debt Recovery – Phoenix, AZ
Managed IT resources and provided critical IT support for an organization of 30 employees
Implemented Call Recording hardware/software
Provided client support
Prepared organization for SASE 16 audit by implementing IT controls and policies
Created system for internal IT security audits
Managed company's relocation and coordinated with external IT vendors to ensure transition was successful
Junior Programmer, 02/2012 to 01/2014 Heldenbrand Law – Phoenix, AZ
Provided help-desk support for organization of 15 employees
Implemented internal legal documentation software by learning the native language of the database, Raima Birdstep
Used traditional SDLC to develop application
Performed QA testing on developed applications and ensured existing applications met organization needs.
Master of Science: Computer Science, Current Georgia Institute of Technology -
Bachelor of Science: Software Engineering, 2015 University of Phoenix - Phoenix, AZ GPA: GPA: 3.34Software Engineering GPA: 3.34 Business Systems Development Project Planning and Implementation Database Concepts Operating Systems Software Architecture SQL for Business Java Programming .NET Programming Networking Fundamentals Application Implementation Management Concepts Teamwork & Conflict Resolution
Associate of Arts: Information Technology, 2011 University of Phoenix - Phoenix, AZ GPA: GPA: 3.72Information Technology GPA: 3.72
Application Support IT Security WAN/LAN Technologies Business Communication Web Design MIS Business Writing & Research:
Master of Science : Computer Science , Current Bachelor of Science : Software Engineering , 2015 Associate of Arts : Information Technology , 2011 Application Support IT Security WAN/LAN Technologies Business Communication Web Design MIS Business Writing & Research :
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