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fraud and risk analyst resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking Fraud and Risk Analyst experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Skills
  • Risk level determination
  • Telephone and email etiquette
  • Fraud patterns
  • Account information review
  • Reporting and alerts
  • Enterprise Risk Management Training
  • Teambuilding
  • Working collaboratively
  • Conflict resolution
  • People skills
  • Friendly, positive attitude
  • Work ethic
  • Risk Level Determination
  • Integrated Reporting Information System (IRIS)
  • Technology Architecture Analysis
  • Business Recovery and Sustainability
  • Product Management
  • Trained in SAS Drafting
  • Trained in Python, SQL, JAVA
Experience
08/2021 to Current Fraud and Risk Analyst Equifax | Alpharetta, GA,
  • Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
  • Identified fraud patterns and anomalies through analysis of large quantities of data.
  • Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
  • Input information regarding fraud investigations into detailed reports for submission to clients.
  • Participated in group discussions with team members to develop new ways to combat fraud.
  • Determined existing fraud trends by analyzing accounts and transaction patterns.
  • Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
  • Negotiated with responsible parties to arrange fraud recovery losses.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Enterprise Risk Management Training
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Performed statistical data analysis to inform customer groups.
  • Developed innovative, fact-based and achievable strategies and operating models based on evaluations.
07/2019 to 08/2021 Fraud Operations Specialist Marriott International | Tallahassee, FL,
  • Identified potential threats, vulnerabilities and suspicious behavior patterns and recommended mitigation measures.
  • Liaised with leadership to discuss customer activities and trends that implicated potential money laundering or terrorist financing.
  • Prepared reports, metrics and research to support fraud initiatives and projects.
  • Reviewed compliance publications and websites and participated in conferences and other training events to stay apprised of regulatory matters and developments.
  • Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
  • Investigated fraud referrals and researched to minimize risk and resolve inquiries.
  • Tested, maintained and monitored Fraud programs and systems utilizing SQL, Python methods.
05/2018 to 07/2019 Loss Prevention Specialist Ascension (System Office) | Port Saint Joe, FL,
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Gathered loss control data and compiled information into reports for submission to appropriate customers.
  • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
  • Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
  • Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
10/2014 to 05/2018 Pharmacy Technician The Pharmacy At 321 | City, STATE,
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Prepared prescription transfers to other pharmacies.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Used 8-point check system to verify labeled prescriptions.
Education and Training
Expected in 02/2023 to to Associate of Science | Cyber And Information Security Technology ECPI University, Virginia Beach, VA GPA:
Expected in 06/2019 to to BBA | Accounting University of North Carolina At Charlotte, Charlotte, NC, GPA:
Expected in 06/2014 to to High School Diploma | Hunter Huss High, Gastonia, NC, GPA:

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Resume Overview

School Attended

  • ECPI University
  • University of North Carolina At Charlotte
  • Hunter Huss High

Job Titles Held:

  • Fraud and Risk Analyst
  • Fraud Operations Specialist
  • Loss Prevention Specialist
  • Pharmacy Technician

Degrees

  • Associate of Science
  • BBA
  • High School Diploma

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