Enthusiastic Office Administrator/Business Owner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management and organizational skills and training in Business Administration. Motivated to learn, grow and excel in your company.
Skills
Revenue Development
Market Research
Sales
Budgeting
Statement of Work
Scheduling
Event Planning
Strategic Development
Fundraising
Digital Marketing
Staff Management
Business Development
Account Management
Social Media
Business Planning
Market Strategy
Product Sales
Marketing Materials
Business Solutions
Insurance Knowledge
Marketing Programs
Prospecting Clients
Email Marketing
Video Production
Customer Acquisition
Consulting
Customer Service
Purchasing
Leadership
Documentation Review
Interviewing
Invoicing
Telephone Support
Time Management
Organization
Microsoft Office
Excel
Powerpoint
Education
Berkeley High SchoolSt. Louis , Expected in – –High School Diploma: - GPA:
Lindenwood UniversitySaint Charles, MOExpected in 05/2010 – –Bachelor of Arts:Business Administration - GPA:
Work History
Law Finance Group - Founder and CEO San Francisco, CA, 03/2013 - 11/2020
Established, optimized and enforced business policies to maintain consistency and high-quality standards across food operations.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Developed key operational initiatives to drive and maintain substantial business growth.
Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance.
Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
Conducted target market research to scope out industry competition and identify advantageous trends.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Created and monitored weekly and monthly promotional approaches to increase sales and profit levels 100%.
Orchestrated positive media coverage and stakeholder relations as public face of Popportunities company.
Oversaw business-wide changes to modernize procedures and organization.
Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
Interviewed, supervised and motivated 12 staff members to achieve optimal productivity.
Furthered brand awareness through Face Book, Yelp, Instagram and Website.
Improved supply chain to reduce materials costs and optimize distribution.
Boeing Company - Office Administrator City, STATE, 02/2007 - 08/2013
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Reconciled account files and produced monthly reports to keep the engneering department informed about office operations.
Supported BRT Division with effective correspondence management, document coordination and customer relations.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency.
Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Trained new employees on administrative procedures, company policies and performance standards.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Organized international and domestic travel arrangements for up to 210+ staff members, including all transportation and hotel stays.
Researched accounts and contracts in support of Level L and Level M manager's and their teams and emailed compiled information upon completion.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Led training sessions, answered questions and assisted employees with troubleshooting during migration from TRAVEL to TRIPS and SAP CONCUR.
Was able to save the company money with international travel by convincing the travel organization to book "One World around the World ticketing" for my department with multiple itineraries.
Aligned office departments and increased inter-department communication and data sharing by implementing new workflows.
Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
Transcribed meeting minutes for recordkeeping and submitted to senior management.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Maintained open communication with customers to foster positive relations and provide updates on several issues.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Assisted with coordination and hosting of company events by providing hands-on by coordinating with internal Boeing employees from around the nation along with universities and suppliers to insure a successful execution and employing agenda preparation, information dessemination, food ordering, badging escorting, coordinating flights and hotels, audio/visual planning and support.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept detailed records of supplies and fax/copy equipment use to effectively budget and make orders for new supplies.
Booked flights, car rentals and hotel accommodations for business travel for the engineering department.
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facaing needs using MS Office.
Salon Ambiance - CEO and Founder City, STATE, 02/2004 - 06/2009
Tasked with converting a completely empty space into comfortable yet professional salon that would attract customers.
Tasked with coordinating and acquiring all necessary state and local approvals and licenses, designing the salon layout from a facilities standpoint. identifying and procuring all necessary equipment, managing the installation of the equipment and finally painting and decorating the salon in a pleasant manner
Tasked with managing and supervising the salon and ensuring that the salon was well maitained, managing inventory and keeping the books, billings, managing payroll with ADP.
Tracked and analyzed reports to determine needed improvements.
Collected, arranged and input information into database system.
Evaluated current processes to develop improvement plans.
Provided administratve and staff analyst support to the FCS program and Property Management organization.
Duties included composing correspondence and developing reports and presentations: coordination and organizing meetings and teleconference, VTC and web-ex technologies: supporting staff meeting and managing results and actions item; planning and scheduling employee-focused events; and managing the teams assets and Sharepoint site.
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