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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a global cosmopolitan. I have either lived, worked, traveled, or studied in over 30 countries.


Why does this make me a good employee?


1. I embrace and am familiar with change. Having experienced 20 hour bus rides sitting next to chickens, or finding my way to the peak of Kilimanjaro with a headlamp I seek new and unfamiliar environments.


2. I am a creative thinker. As someone who travels, I have had to understand various languages, cultural norms, politics, religions, and professional and personal relationships that allows me to travel in each country with relative ease.


3. I'm able to reinvent myself continuously. Not that my personal identity changes, but that I realize certain situations call for different ways of speaking, acting, or dressing.


Experience
Foreign Language Instructor, 07/2014 to Current
Leidos Holdings Inc.Richmond, VA,
  • After being exposed to various projects with Samsung and LG Electronics in my position at nLIGHT, I wanted to improve my Korean language skills while earning an income.
  • I spent April to August of 2014 living and travelling in Europe while based in Prague, Czech Republic.
  • I was promoted after my first three months, and have been teaching the most advanced students at my campus.
  • I regularly create interactive lessons on science and technology, current events, and other social issues which have been used at over 50 campuses across South Korea.
Sales / Salesforce Administrator, 11/2012 to 02/2014
Mechanics BankPacific Grove, CA,
  • I was the Salesforce Administrator for my company, and managed leads, account and opportunities using a cloud-based customer relationship management tool.
  • I worked directly under the supervision of the CEO and Head of Global Sales.
  • I assisted the regional heads of sales for Salesforce data entry, forecasting, report generation and generating quotes for customers.
  • I had to extract and disseminate data received from Accounts Payable/Receivable, Quality Assurance, the engineering teams, and sales in order to project various opportunities and prospective sales over a weekly, monthly, quarterly, or yearly basis.
  • Within my first 4 months I generated over $130,000 in sales.
  • I provided bookings forecast for the finance team and track forecasts and revenue using Salesforce data.
  • I have created and implemented training on Salesforce for the entire executive team, including the CEO, CFO, COO and Head of Global Sales, Head of Asia sales, Head of Europe Sales and Head of America sales.
  • For training, I created a 120-page instruction manual that is now distributed to every employee that has access to Salesforce over the entire company, of which I completed in one month.
  • I have implemented, supervised and trained on Salesforce and Sharepoint database cleanup of over 15,000 records and created process documentation for the employees after being exposed to Salesforce in January and Sharepoint in December.
  • I constructed my own training to handle these tasks and have succeeded in meeting the requirements for executing Salesforce administration for the entire nLIGHT sales and executive team.
Database Administrator , 07/2005 to 11/2012
J/fitCity, STATE,
  • I have organized four trips to and from China, Taiwan, United Kingdom, the Netherlands and Germany to visit factories and clients.
  • My function was to attend these meetings to organize operational capabilities with new and existing clients for shipping and receiving around the world.
  • Helped to transfer all operating systems to an online database, saving over $120,000 per year in manpower costs.
  • Streamlined the shipping and receiving process to and from factories in Asia, allowing for more room in the warehouse and faster turnaround times which has helped save $120,000 per year in overstocking and allows for a much easier process in shipping products to vendors and clients.
Operational Delivery Support Intern, 05/2011 to 07/2011
Centrica Plc Centrica PlcCity, , United Kingdom
  • I oversaw the training and development of a staff of over 200 employees as well as conducted interviews for new starts.
  • I created a program in which employees were able to job shadow other British Gas offices across England and Wales in order to gain best practice.
  • I was elected team leader for Centrica's chosen charity Make-a-Wish.
  • Our team fundraised over £2,000 for charity within two and a half months during our internship.
Education
Master's: Terrorism Studies, Expected in 11/2012
University of St Andrews - St Andrews,
GPA: GPA: 3.75

GPA: 3.75


Research conducted included issues such as suicide terrorism, cyber security, critical infrastructure protection, maritime terrorism, radicalization and research methods in quantitative and qualitative analysis. My dissertation focused on private military contractors in the War on Terror.

B.A: Politics and International Relations, Expected in 07/2011
University of Aberdeen - Aberdeen,
GPA: GPA: 3.65

GPA: 3.65


Courses included comparative politics - Russia, Germany, United States and the United Kingdom. Also included international political economy, national security and intelligence, nationalism, Middle Eastern politics and human rights. My dissertation focused on torture and the War on Terror, which earned a distinction.

Languages

Proficiency in Spanish and Korean.

Skills

Customer Relationship Management, Data Entry, Database Management, finance, forecasting, HTML coding, Korean, linux, Microsoft Office, Windows, Public speaking, Quality Assurance, Quickbooks, Raiser's Edge, Research, Sales, Spanish, SPSS

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School Attended

  • University of St Andrews
  • University of Aberdeen

Job Titles Held:

  • Foreign Language Instructor
  • Sales / Salesforce Administrator
  • Database Administrator
  • Operational Delivery Support Intern

Degrees

  • Master's
  • B.A

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