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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Committed food preparer creating batches of ingredients for speedy assembly of menu items. Talented at preparing quantities of ingredients necessary for estimated number of customers. Independent team member makes decisions without supervision and works well with coworkers. Seasoned professional offering 15 years of experience in food service. Demonstrated proficiency in preparing and serving appetizing and delicious food compliant with predefined portion control procedures. Well-versed with protocols for safe and sanitary preparation of food items.

Skills
  • Food preparation and safety
  • Menu memorization
  • Stocking and replenishing
  • Recipes and menu planning
  • Food spoilage prevention
  • Food inspection
  • Efficient multitasking
  • Ambitious
  • Quick-learning
  • Kitchen organization
  • Dependable and reliable
Work History
09/2021 to Current
Food Prep Cooking Assistant Irving Oil Corp. Brewer, ME,
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Adhered to procedures in preparing food items.
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
08/2021 to Current
Data Entry Clerk First Transit Northampton, PA,
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled data and reviewed information for accuracy prior to input.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted and checked input data against original documents.
09/2009 to Current
Customer Service Vail Resorts Zanesfield, OH,
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Assisted with maintaining clean and organized store appearance.
  • Promoted delivery productivity by accurately labeling and organizing containers.
  • Answered customer inquiries and provided product guidance.
  • Quickly and properly wrapped and boxed food and items, maintaining uniformity to meet fulfillment targets.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information regarding charge accounts and loyalty programs.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Recommended products to customers, thoroughly explaining details.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
08/2019 to 08/2020
Kitchen Staff Member McDonald's Restaurant City, STATE,
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
  • Learned other teammates' work tasks to train as backup.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
Expected in 05/2022
Associate of Arts: Culinary Arts
Metro Community College - Omaha Ne,
GPA:

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Resume Overview

School Attended

  • Metro Community College

Job Titles Held:

  • Food Prep Cooking Assistant
  • Data Entry Clerk
  • Customer Service
  • Kitchen Staff Member

Degrees

  • Associate of Arts

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