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food and nutrition services resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking employee with customer service, multitasking and time Claireagement abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time Claireagement skills.

Skills
  • Purchasing
  • Portioning understanding
  • Recruitment and hiring
  • Sanitation
  • Diverse beverage knowledge
  • Training & development
  • Analytical
  • Active listening
  • Organization
  • Planning & organizing
  • Critical thinking
  • People skills
  • Reliable & trustworthy
  • Relationship building
  • Teambuilding
  • Organizational skills
  • Supervision & leadership
  • Good work ethic
  • Microsoft Office
Experience
05/2021 to Current
Food and Nutrition Services Rocky Mountain Atv, Inc. Bel Air, KY,
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Explained goals and expectations required of trainees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Coached staff on strategies to enhance perforClairece and improve customer relations.
  • Distributed food to service staff for prompt delivery to customers.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
05/2021 to Current
Call Center Customer Service Representative Ascension St. John Hospital City, STATE,
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call Claireagement system and web-based communications.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet perforClairece benchmarks.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Claireaged customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Collected deposits or payments and arranged for billing.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Recommended improvements in products, service and billing methods to Claireagement to prevent future problems.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
  • Excelled in exceeding daily credit card application goals.
  • Led on- and off-site customer support teams across multiple time zones.
  • Increased customer traffic count by [Number]% and retail sales by [Number]%.
09/2020 to 01/2021
Rebin and Packing Amazon City, STATE,
  • Set up and tended equipment with machine operators to complete runs.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Pulled and packed product using various tools and equipment to meet order goals.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Labeled boxes and placed in outbound collection areas.
  • Selected products and items from shelves and pallets for customer orders.
  • Kept products separated, organized and in good rotation to meet customer order specifications.
  • Confirmed items picked for orders by keying codes into system.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Monitored product quality, reporting problems to mitigate safety issues and improve processes.
  • Isolated damaged items to predefined marked area to report to supervisors.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
Education and Training
Expected in 03/2021 to to
Pharmacy: Pharmacy Technician Training
Job Corps Center - Tulsa, OK,
GPA:
Expected in 03/2021 to to
High School Diploma:
Job Corps Center - Tulsa, OK,
GPA:
Expected in 11/2020 to to
Electronic Health Record Certification:
Job Corps Center - Tulsa, OK,
GPA:
Expected in 11/2019 to to
HIPAA Certification :
Job Corps Center - Tulsa, OK,
GPA:
Expected in to to
CPR Certification :
Job Corps Center - Tulsa, OK,
GPA:
Expected in to to
Completed Social Media Training:
Jop Corps Center - Tulsa, OK,
GPA:

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Resume Overview

School Attended

  • Job Corps Center
  • Job Corps Center
  • Job Corps Center
  • Job Corps Center
  • Job Corps Center
  • Jop Corps Center

Job Titles Held:

  • Food and Nutrition Services
  • Call Center Customer Service Representative
  • Rebin and Packing

Degrees

  • Pharmacy
  • High School Diploma
  • Electronic Health Record Certification
  • HIPAA Certification
  • CPR Certification
  • Completed Social Media Training

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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