Food and Nutrition Services Resume Example

Talented manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach

Talented Team Trainer highly effective at building team cohesion by assisting members to provide high-quality service and understanding all roles.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Financial - Compiled inventory lists and worked with vendors for product pricing and special orders.Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
• Supervised team of 45 staff members.
• Received the "Employee of the Month" award after 12 months of employment.