- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Talented manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach
Talented Team Trainer highly effective at building team cohesion by assisting members to provide high-quality service and understanding all roles.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
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Autozone, Inc. – Jackson, TN,
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed strategy and managed market communications that drove product demand.
- Offered pricing and feature recommendations to management and cross-functional teams.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from and protecting company reputation and loyal client base.
- Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
- Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Autozone, Inc. – Jasper, TN,
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Cenveo – Kapolei, HI,
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Burlington – City, STATE,
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
Seminole State College of Florida - Sanford, FL
Bay De Noc Community College - Escanaba, MI
Bark River-Harris High School - Harris, MI
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Financial - Compiled inventory lists and worked with vendors for product pricing and special orders.Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
- Supervised team of 45 staff members.
- Received the "Employee of the Month" award after 12 months of employment.
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School Attended
- Seminole State College of Florida
- Bay De Noc Community College
- Bark River-Harris High School
Job Titles Held:
- Food and Nutrition Services
- Assistant Store Manager
- Assistant Store Manager
- Supervisor
Degrees
- High School Diploma
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