Focused and successful at multi-tasking and delivering prompt and friendly service to all customers. Graduated high school with an advance regents diploma and 21 credits in college for criminal justice along with having a high score on my CJBAT EXAM. Talented at maintaining a positive attitude and great sense of humor during peak hours. Motivated worker Skilled in sales and marketing activities with a certification of food safety guidelines making sure all patients or guest i come across is in good hands and is always taken proper care of. Hardworking individual which thrives under pressure and goes above and beyond to create unforgettable guest experiences. Offering experience in serving many guests excellent customer service at upscale restaurants and facilities. I am Friendly, helpful and someone who is consistently prompt and willing to work. In conclusion i am bilingual in spanish and english and a fast learner.
Received my advanced regents diploma and received a award for high community service hours.
completed 21 credits in one semester majoring in criminal justice.
In high school i graduated as an A student with 58 credits and my Advanced Regents Diploma and 100 community service hours and along with that I earned my music endorsement diploma. While being in high school i participated in sports such as wrestling and basketball and took part in a lot of clubs such as: robotics, art club, unity club, photography club, vice president of my acapella group in (which i was one of the founders) and last but not least i was in a national honors society for music called TRI-M. Recently earned 21 college credits in criminal justice in just one semester and passed my CJBAT exam for law enforcement officer.
Plated and delivered meals to our patients making sure all diets is paid close attention for every detail and made sure all their needs was taken care of. Along with taking care of our patients, I also assured that everything was stocked and sanitary for our next meal to come up and for the health and safety of our patients within a fast and organized manner.
Maintained complete knowledge of restaurant menu, including daily specials.
Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
Set dining tables according to type of event and service standards.
Upheld standards of cleanliness, food handling and safety.
Engaged in suggestive selling and other sales techniques.
Developed knowledge about products and sales items to answer shoppers' questions.
Kept facility compliant with health codes, sanitation requirements and license regulations.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs. Monitored guest for intoxication and immediately reported concerns to management.
Assisted guests with finding items.
Folded napkins throughout the day to maintain an adequate supply.
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing. Completed finishing touches such as garnishes on dishes before final delivery.
Bussed and reset tables and kept dining room and work areas clean.
Observed tables to promptly respond to requests and refill beverages.
Delivered quality service by providing a warm and welcoming environment.
Attended to new tables promptly to answer first questions and take drink orders.
Affected quick resolutions to customer problems and brought in management when needed.
Developed and maintained positive working relationships with others to reach business goals.
Processed credit cards, checks, gift cards and coupons.
Maintained high standards of cleanliness and sanitation.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Maintain clean, neat and properly stocked check stand area.
Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Offered product samples, answered questions and helped customers find items.
Described menu items, special offerings and appropriately identified wine pairings.
Offered enthusiastic and personable service to all customers.
Explained menu options in detail so that customers could make educated decisions on food items.
Established and maintained a positive work environment.
Received frequent customer compliments for going above and beyond normal duties.
Inventoried and restocked items throughout day.
Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
Assisted customers with carry-out service.
Stocked and maintained cleanliness of stations.
Listened to, understood and clarified guest concerns and issues.
Served beverages, breads and butter and replenished items as necessary.
Set performance expectations and provided honest feedback.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris. Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
Worked closely with the chef to provide tasty options for guests with food allergies or intolerances.
Bussed, cleared, cleaned and set tables in quiet and efficient manner.
Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation. Resolved guest complaints quickly and efficiently.
Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner. Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Successfully communicated with all team members to navigate job duties and complete daily tasks. Observed strict procedures regarding food handling and sanitation to prevent foodborne illnesses. Restocked food items, including condiments and toppings, whenever they appeared to be running low. Stocked and maintained cleanliness of stations.
Affected quick resolutions to customer problems and brought in management when needed. Carried out supervisory responsibilities in accordance with company policies and applicable laws. Kept kitchen areas clean and free of debris and water.
Maintain proper temperature and humidity levels for meat products.
Engaged with customers in a sincere and friendly manner.
Identified potential shoplifters and alerted management.
Responded to customer concerns with friendly and knowledgeable service.
Prioritized helping customers over completing other routine tasks in the store.
Priced merchandise, stocked shelves and took inventory of supplies.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Welcomed customers into the store and helped them locate items.
Determined customer needs by asking relevant questions and listening actively to the responses.
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