Team-oriented food service professional with ten years in FOH and BOH operations. Demonstrated leader with excellent staff management skills.
Family oriented individual seeking quality product along with strict as well as structured environment to excel within.
I started as a server for the Guadalajara Hacienda (Woodlands) location. Shortly after training I was offered a management position. I transferred to the Guadalajara DelCentro (Down Town) location and then to the Guadalajara Hacienda (Katy Freeway) location. As the FOH\BOH manager I'm responsible for opening\closing, deposits, checkouts, maximizing productivity, organizing side duties, floor maps, schedules, enforcing points of service, food quality, counseling, inventory, maintenance, and overall cleanliness of the establishment. I'm very blessed to of had this opportunity working for this company.
This was a great experience for me. Serving for this company opened my eyes to the different levels of customer service.I started as a low ranked C wait, then quickly moved my way up. Focusing on critical points of service and large party executions were my expertise. I'm very grateful to have had SaltGrass as a foundation in this industry, for it taught me discipline and gave me a glimpse into how a structured establishment should be ran.
Started as an expediter on opening day at the Willowbrook location. Moved to grill, then shift leader. Shortly after my first year I was offered a Kitchen Manager position. I opened the Sugarland and Katy Locations. I was in charge of schedules, hiring, counseling, prep list, inventory as well as food quality overlook.
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