fmd teacher assistant resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Dynamic and motivated professional with a proven record of leading in educational groups, designing educational strategies for students with functional mental disabilities, and coaching students in the classroom for success as they enter into the real world. Skilled in student behavior management and redirection. Proficient in school standards, and strategies to optimize learning for all students. Extremely passionate leading students in the classroom, as well as in the community.
Skills
Excellent leadership skills
Exceptional communication skills
Team building
Team training
Small group supervision
Special education
Lesson planning
Behavior management
Strategic planning
Creative problem solving
Group and individual instruction
Mentoring and tutoring students
Student and parent relations
Administrative support
Money handling abilities
Customer service qualities
Medical terminology knowledge
Service oriented
Work History
07/2019 to CurrentFMD Teacher Assistant Brightview Senior Living | Crofton, MD,
Assist over 10 individuals or small groups of students with disabilities, reinforcing and implementing instruction as directed by teacher.
Assist teacher in individual or small group instruction, and reinforce learning at school, (i.e., physical tasks such as putting on and taking off outwear, using lavatory, toilet training).
Performed routine clerical duties, such as preparation of instructional and classroom materials, operates copy machines, sets-up work areas, etc.
Served as resource person, if and when requested, to student's evaluation team conferring about student to whom assigned.
Provided for self professional growth through ongoing program of reading, workshops, seminars, conferences, training programs, and course work at Western Kentucky University.
Assist in supervisory responsibilities outside classroom during lunchtime and break times.
Monitor students in interactions with peers during non-structured time.
Assist in upholding and enforcing school rules, administrative regulations, and School Board Policies.
Assist students by providing proper examples, emotional support, friendly attitude, and general guidance.
Lift and assist with physical care of student(s) as needed.
Comply with and carry out IEP objectives and maintains records of student's progress.
Perform other tasks and assumes such other responsibilities as assigned by Principal or Superintendent.
04/2017 to 09/2017Front Desk ReceptionistCatholic Charities | Clearwater, FL,
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Confirmed relevant guest information and payment methods to prevent fraud.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Welcomed each new arrival pleasantly and confirmed reservations and identification while engaging in pleasant conversations.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Resolved customer issues quickly and notified head manager immediately when problems escalated.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Maintained transaction security by verifying payment cards against identification.
Received over 10 packages per day and mail at front desk and dispersed to correct employees.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
05/2013 to 08/2015Summer Camp CounselorCapital Vacations | North Myrtle Beach, SC,
Worked with 10-15 children daily of varying age, interest, skill and developmental levels during 2013, 2014, and 2015 summer camp.
Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
Planned various indoor activities, including painting, drama productions and ceramics in preparation for rainy days or stormy weather.
Implemented camp activities fostering physical, social and emotional growth.
Checked children prior to entering boats, canoes or kayaks to check life jacket usage and maintain overall safety standards.
Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.
Organized and guided group activities by leading, coaching and participating with campers.
Supported children by actively listening and offering encouragement.
Participated in daily meetings to coordinate with other staff on campers' progress, issues and goal achievement.
02/2013 to 02/2015Customer Service RepresentativeKmart | City, STATE,
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Managed over 50 customer calls per day or night.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Expected in to to Bachelor of Science | Health SciencesWestern Kentucky University, Bowling Green, KYGPA:
Member of Amazing Tones of Joy.
Member of Black Student Alliance.
Member of Mt. Zion College Ministry.
Dean's List Fall 2018, Winter 2020 & 2021.
Degree completed Fall 2020 and will be awarded May 2021.
Expected in to to High School Diploma | Hopkinsville High School, Hopkinsville, KYGPA:
Member of Student council for 2 years
Elected Vice President of Student council 2 years.
Member of Hopkinsville High School female and gospel chorus.
Awarded Hopkinsville High School most school spirited award for the class of 2013.
Certifications
CPR Training - 2019 and 2020
CPI Training - 2019 and 2020
Special Education professional development trainings - 2019 and 2020 (IEP Process, Autism, Behavior/discipline management, student evaluation, and visual impairment)
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