flow cosmetic manager resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Offering 16+ years experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Client driven
Complex Problem Solving
Computer skills
Detail Oriented
First Aid/CPR- Safety Protocol
Goal Oriented
Multitasking
Organization
Project Management
Quality Assurance
Reliable & trustworthy
Staff Training and Mentoring
Supervision & Team leadership
Systems and automation applications
Teamwork and Collaboration
Training & development
Troubleshooting
Experience
Flow Cosmetic Manager, 01/2022 - Current Logrhythm – Houston, TX,
Established sales goals, tracking individual employee performance toward benchmarks.
Managed recruiting, hiring and performance monitoring of operations team
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delegated work to staff, setting priorities and goals..
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
Oversaw workforce schedules and allocated resources in collaboration with Sales team in order to achieve project goals.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Technician Production Manager, 07/2020 - 01/2022 Geodis – Riverside, CA,
Established and updated production schedules to meet changing demands.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Monitored staff training and output to meet compliance, productivity and revenue goals.
Provided input for performance reviews and identified areas for additional improvement.
Developed and implemented significant process improvements to enhance department quality and throughput.
Reviewed key performance indicators daily and made necessary adjustments to increase production.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Achieved on-budget performance and production targets through management of teams and resources.
Performed pre-shift checks of equipment to identify problems and remove affected equipment for repair.
Enhanced company objectives by developing benchmarks and performance optimization strategies.
Cosmetic Production Manager, 07/2019 - 07/2020 Sealed Air Corporation – Ayer, MA,
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Established and updated production schedules to meet changing demands.
Reviewed individual employee performance to correct issues and enhance productivity.
Maintained top-notch quality control standards and eliminated downtime to maximize production needs.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Monitored staff training and output to meet compliance, productivity and revenue goals.
Developed and implemented significant process improvements to enhance department quality and throughput.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Supported safety programs to reduce and eliminate employee injuries.
Enhanced company objectives by developing benchmarks and performance optimization strategies.
Performed pre-shift checks of equipment to identify problems and remove affected equipment for repair.
Identified key performance indicators in Company and safety guidelines and guided team members on refining procedures to improve outcomes, leading to nationwide store Openings.
Coordinated with SME program to provide one-on-one support for team members and managers in Store Openings
Traveled nationwide across multiple Carmax locations to assist with training and Prepare newly developed stores for their grand openings
Trained operation managers and new associates on in-house procedures for Carmax fundamentals on opening a new store.
Assisted in developing and refining standard operating procedures for Mechanical, Inventory, Cosmetics & Auction departments to perform their daily tasks in order to achieve their department goals
Led analysis of key production metrics in operations to develop executive summaries and suggest procedural modifications to optimize productivity.
Completed various reports and analyzed each report to decide where improvements could be made.
Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
Analyzed operational & performance issues to identify pain points and provide actionable solutions to management.
Advised Operations team on hiring, development and management of in-house teams by identifying relevant qualifications, essential roles within team and nature of ideal collaboration between team members.
Inventory Team Lead, 05/2011 - 07/2018 Carmax, Inc. – Clearwater, FL,
Followed daily inventory movements, completed cycle counts and resolved variances.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Worked with carrier representatives to handle shipping and delivery needs.
Coordinated resolutions to independently handle damages, shortages and nonconformance.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Promoted improvements in process efficiency and productivity by working with and coaching associates for business needs
Utilized IMS to organize and maintain shipment records, supply totals and inventory data.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Operator, 05/2013 - 06/2013 CarMax – City, STATE,
Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Schedule service appointments
Route customer calls to designated service area
Assist the service department in contacting customers once special ordered parts have arrived
File repair orders and all supporting documentation daily
Audit all sublet invoices to ensure they are processed and resolved per Carmax guidelines
Ensure the loaner log and dealer tags are always in compliance with audit requirements
Inventory Associate, 05/2008 - 05/2011 CarMax – City, STATE,
Received, checked-in and stocked merchandise for the vehicles throughout the store, helped maintain store inventory levels and assisted with orderliness and cleanliness of vehicles.
Tracked inventory, conducted cycle counts and audits while resolving issues to maintain accurate records of production workflow throughout the store.
Resolved customer complaints immediately, escalating those that required additional assistance.
Verified prices and computed totals to complete accurate invoices.
Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
Trained newly hired employees on appropriate methods for performing audits and cycle counts.
Monitored project progress and presented status to leaders to solve productivity issues.
Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
Detailer, 05/2007 - 05/2008 CarMax – City, STATE,
Cleaned cars both externally and internally by hand or with use of automated equipment.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Identified issues affecting safety and brought up to shift supervisor for resolution.
Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
Education and Training
High School Diploma: , Expected in 05/2001 - Manual Arts Senior High School - Los Angeles, CA GPA: Status -
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