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flow coordinator resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Flow Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and coordinating with customer's need and training in improving customer service. Motivated to learn, grow and excel in Health and Airline Industry.

Skills
  • Community integration
  • Progress documentation
  • First Aid and Safety
  • State Regulations Knowledge
  • Good listening skills
  • Case Management
  • Critical thinking
  • Cultural awareness
  • Training & Development
  • Report writing and documentation
  • Good telephone etiquette
  • Organization and Time management
  • Interpersonal Communication
  • Self-motivated professional
Work History
04/2021 to Current
Flow Coordinator Tutera Senior Living Springfield, IL,

Checking in and out people coming to receive vaccine.

  • Assisted Nurses who administering COVID19 vaccine to general populations
  • Enter Patients information is system and produce reports at end of shift about vaccine data for day.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Reviewed each step of patient care and made proactive adjustments to avert issues when patient come to take vaccine.
  • Developed strategic relationships with general practitioners and coworkers to build strong network.
  • Educated patients by explaining preparation instructions for upcoming procedures and tests and aftermath of vaccine.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Resolved problems with communication and billing to foster seamless services.
  • Monitored ongoing care and proactively corrected problems.
  • Worked with public to schedule vaccine appointments.
10/2018 to 04/2021
Home Health Aide Petco Auburn, NY,
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted 5 patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted 5 or more patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Maintained clean, safe and well-organized patient environment.
02/2016 to 09/2018
Assistant Store Manager Iowas Of Oklahoma Perkins, OK,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided weekly work schedules to more than 5 employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached multiple sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reviewed sales and gross profit reports worth half of million dollars to determine options for increasing market growth.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
01/2018 to 04/2018
Cashier Eastern Food Services Inc. City, STATE,
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in 06/2021 to to
Bachelor of Arts: Communications
Baruch College of The City University of New York - New York, NY
GPA:
Expected in 12/2016 to to
Associate of Arts: Business Administration
Kingsborough Community College of The City University of New York - Brooklyn, NY
GPA:
Certifications
  • Certified Home Health Aide from New York State Department of Education
  • Certified Microsoft Office, Word, Excel
  • Certified Language Interpreter - Urdu Language
  • CPR Certified

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Resume Overview

School Attended

  • Baruch College of The City University of New York
  • Kingsborough Community College of The City University of New York

Job Titles Held:

  • Flow Coordinator
  • Home Health Aide
  • Assistant Store Manager
  • Cashier

Degrees

  • Bachelor of Arts
  • Associate of Arts

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