LiveCareer-Resume

Florist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Skills
  • Trained and certified 911 Operator and Jailer.
  • Computer skills
  • Organizational skills
  • Customer service-oriented
  • Map reading abilities
  • Police department procedures
  • Computer-based dispatch systems
  • Information documentation
  • Critical thinker
  • Problem resolution
  • Friendly, positive attitude
  • Clerical
Education and Training
West Texas A&M University Canyon, TX Expected in : Criminal Justice - GPA :
Randall High School Amarillo, TX Expected in 06/1989 High School Diploma : - GPA :
Experience
Kroger - Florist
Macomb, MI, 05/2015 - Current
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Delivered and set up flower arrangements for varied occasions, including banquets, weddings and funerals.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Stayed current on latest floral trends and supplier products by conducting careful research.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Kroger - Florist
Madison, MS, 05/2000 - 05/2010
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Delivered and set up flower arrangements for varied occasions, including banquets, weddings and funerals.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Stayed current on latest floral trends and supplier products by conducting careful research.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lipscomb County Sheriff's Office - 911 Operator / Jailer
City, STATE, 10/1992 - 05/2000
  • Assisted departments with special requests such as BOLOs.
  • Used radio, telephone and computer system to update first responders with new information.
  • Responded to emergency calls routed by automatic distribution system.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Inspected all incoming and outgoing mail for contraband.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Monitored behavior of 10 inmates to prevent escape attempts, crime and other dangerous activities.
  • Issued clothing, bedding, and other authorized items to inmates.
  • Searched prisoner cells and belongings for contraband and weapons.
  • Observed conduct of inmates and protected from dangers.
  • Performed data entry and inmate administrative duties to maintain appropriate records of accounted inmates.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Detected potential threats and quickly defused conflicts.
  • Assigned inmates to open and appropriate housing units.
  • Supervised inmates during day-to-day activities.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained appropriate control, security and well-being over those detained.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
West Texas A&M University Police Department - 911 Operator / PCO
City, STATE, 07/1989 - 10/1992
  • Responded to emergency calls routed by automatic distribution system.
  • Used radio, telephone and computer system to update first responders with new information.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
  • Assisted departments with special requests such as BOLOs.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Managed average of 50 cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.

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Resume Overview

School Attended

  • West Texas A&M University
  • Randall High School

Job Titles Held:

  • Florist
  • Florist
  • 911 Operator / Jailer
  • 911 Operator / PCO

Degrees

  • Some College (No Degree)
  • High School Diploma

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