Florist Resume Example
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FLORIST
Summary
I am opening a new chapter in my life. My goal is to find a tight-knit work family to fit right into. I have a positive and outgoing attitude. I am hardworking and skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. I have a history of working on my feet for long periods of time and training incoming staff. Solid background in customer service. I would love an oppurtunity.
Experience
12/2015 - CurrentKroger - FloristFederal Way , WA
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Delivered and set up flower arrangements for varied occasions, including banquets, weddings and funerals.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Shared details on how to properly care for purchased flowers and plants with customers.
- Ensured that flowers and decorative pieces were properly packed so that there was no damage during the delivery process.
- Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
- Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.
- Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
- Answered customers' questions and addressed problems and complaints in person and via phone.
04/2015 - 09/2015Dental Care Alliance - Certified Orthodontic AssistantOxon Hill , MD
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Laid out dental instruments and equipment before procedures.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
- Coordinated and managed patient care with efficiency and professionalism by scheduling appointments.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Scheduled cleanings and dental appointments for patients using Dentrix.
- Gathered medical information, dental health history and vitals from patients.
08/2014 - 05/2015Hooters Of America, Llc - Hooters Girl Texarkana , TX
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Calculated charges, issued table checks and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Skills
- Point of Sale (POS) system operations
- High-volume dining
- Menu memorization
- Safe food handling
- Customer service-oriented
- Artistic floral design
- Order preparation and processing
- Merchandising and displays
- Plant care and handling
- Excellent multi-tasker
- Office equipment proficiency
- Staff training and development
- Courteous demeanor
- Inventory control procedures
- Proficient in MS Office
- Organized
- Cash handling accuracy
- Strong communication skills
- Effective team player
- Inbound and outbound calling
- Dependable and reliable
- Detail-oriented
- Time management
Education and Training
05/2015St. Louis Community College City, StateAssociate of Applied Science: Dental Assisting
Saint Louis Community CollegeCity, StateHorticulture
Attended 1 year of Horticulture Classes
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Resume Overview
School Attended
- St. Louis Community College
- Saint Louis Community College
Job Titles Held:
- Florist
- Certified Orthodontic Assistant
- Hooters Girl
Degrees
- Associate of Applied Science : Dental Assisting
Horticulture
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