Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

I am opening a new chapter in my life. My goal is to find a tight-knit work family to fit right into. I have a positive and outgoing attitude. I am hardworking and skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. I have a history of working on my feet for long periods of time and training incoming staff. Solid background in customer service. I would love an oppurtunity.

  • Point of Sale (POS) system operations
  • High-volume dining
  • Menu memorization
  • Safe food handling
  • Customer service-oriented
  • Artistic floral design
  • Order preparation and processing
  • Merchandising and displays
  • Plant care and handling
  • Excellent multi-tasker
  • Office equipment proficiency
  • Staff training and development
  • Courteous demeanor
  • Inventory control procedures
  • Proficient in MS Office
  • Organized
  • Cash handling accuracy
  • Strong communication skills
  • Effective team player
  • Inbound and outbound calling
  • Dependable and reliable
  • Detail-oriented
  • Time management
12/2015 to Current
Florist Kroger Federal Way, WA,
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Delivered and set up flower arrangements for varied occasions, including banquets, weddings and funerals.
  • Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Shared details on how to properly care for purchased flowers and plants with customers.
  • Ensured that flowers and decorative pieces were properly packed so that there was no damage during the delivery process.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.
  • Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
04/2015 to 09/2015
Certified Orthodontic Assistant Dental Care Alliance Oxon Hill, MD,
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Laid out dental instruments and equipment before procedures.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, brushing techniques.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Scheduled cleanings and dental appointments for patients using Dentrix.
  • Gathered medical information, dental health history and vitals from patients.
08/2014 to 05/2015
Hooters Girl Hooters Of America, Llc Texarkana, TX,
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Education and Training
Expected in 05/2015
Associate of Applied Science: Dental Assisting
St. Louis Community College - St Louis, MO
Expected in
: Horticulture
Saint Louis Community College - St Louis, MO

Attended 1 year of Horticulture Classes

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School Attended

  • St. Louis Community College
  • Saint Louis Community College

Job Titles Held:

  • Florist
  • Certified Orthodontic Assistant
  • Hooters Girl


  • Associate of Applied Science

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