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Floral Manager Resume Example

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FLORAL MANAGER
Executive Summary

Results-focused floral manager offering 11 years of progressive leadership experience. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Core Qualifications
  • Client relations specialist
  • Prior store management responsibilities
  • Energetic work attitude
  • Visual merchandising proficiency
  • Inventory control
  • Goal Oriented
  • Grasps concepts quickly
  • Meticulous attention to detail
  • Focused on customer satisfaction
  • Courteous and professional demeanor
  • Strong organizational skills
  • Active listening skills
Professional Experience
Floral ManagerJan 2011 to Current
United Family Of Stores - Brownwood , TX
  • Improved service quality and dramatically increased sales by innovating and improving upon the company's products and services.
  • Able to use my design experience to create aesthetically appealing products to the customer.
  • Created strategies to develop and expand existing customer sales, which resulted in an average 24% increase in monthly sales, most recently as high as 37%.
  • Developed highly empathetic client relationships.
  • Monitored customer preferences to determine focus of sales efforts.
  • Resolved customer questions, issues and complaints.
  • Cross-trained and provided back-up for other departments when needed.
  • Shared product knowledge with customers while making personal recommendations.
Floral DesignerJun 2011 to Current
1-800-Flowers.Com, Inc. - Columbus , GA
  • Created floral arrangements according to project drawings and recipes.
  • Able to work under high pressure and fast pace environment on the television productions of My Fair Wedding with David Tutera and David Tutera Unveiled on the WE network.
  • Worked alongside the entire production team in an energetic and creative environment.
  • Assisted in on-site set up and tear down of weddings and events.
  • Constructed hard goods needed to hold large floral arrangements.
  • Consistently met schedules and deadlines for all projects.
Floral ManagerFeb 2002 to Jan 2011
United Family Of Stores - Colleyville , TX
  • Managed the floral shop for 7 years.
  • Designed and sold customized floral arrangements to individuals and commercial accounts.
  • Developed proposals for weddings and special events.
  • Worked daily with Teleflora and FTD software.
  • Able to implement 1 800 Flowers software.
  • Developed and maintained professional relationships with wire service representatives.
  • Managed quality communication, customer support and product representation for each client.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Compiled daily, weekly and monthly monetary reports and records for store owner.
  • Accurately logged all daily shipping and receiving orders.
Education
BusinessCal State San Marcos - City, State, USA
Business AccountingMiraCosta - City, State, USA
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
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Resume Overview

School Attended

  • Cal State San Marcos
  • MiraCosta

Job Titles Held:

  • Floral Manager
  • Floral Designer

Degrees

  • Business
    Business Accounting

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