Floral Manager Resume Example Cardiff Seaside Market

FLORAL MANAGER

Executive Summary

Results-focused floral manager offering 11 years of progressive leadership experience. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Core Qualifications

Client relations specialist
Prior store management responsibilities
Energetic work attitude
Visual merchandising proficiency
Inventory control
Goal Oriented

Grasps concepts quickly
Meticulous attention to detail
Focused on customer satisfaction
Courteous and professional demeanor
Strong organizational skills
Active listening skills

Professional Experience

Floral ManagerJan 2011 to Current
Cardiff Seaside Market － Cardiff By The Sea, CA

Improved service quality and dramatically increased sales by innovating and improving upon the company's products and services.
Able to use my design experience to create aesthetically appealing products to the customer.
Created strategies to develop and expand existing customer sales, which resulted in an average 24% increase in monthly sales, most recently as high as 37%.
Developed highly empathetic client relationships.
Monitored customer preferences to determine focus of sales efforts.
Resolved customer questions, issues and complaints.
Cross-trained and provided back-up for other departments when needed.
Shared product knowledge with customers while making personal recommendations.

Floral DesignerJun 2011 to Current
Studio Fiore － Carlsbad, CA

Created floral arrangements according to project drawings and recipes.
Able to work under high pressure and fast pace environment on the television productions of My Fair Wedding with David Tutera and David Tutera Unveiled on the WE network.
Worked alongside the entire production team in an energetic and creative environment.
Assisted in on-site set up and tear down of weddings and events.
Constructed hard goods needed to hold large floral arrangements.
Consistently met schedules and deadlines for all projects.

Floral ManagerFeb 2002 to Jan 2011
Matteson's Florist － Carlsbad, CA

Managed the floral shop for 7 years.
Designed and sold customized floral arrangements to individuals and commercial accounts.
Developed proposals for weddings and special events.
Worked daily with Teleflora and FTD software.
Able to implement 1 800 Flowers software.
Developed and maintained professional relationships with wire service representatives.
Managed quality communication, customer support and product representation for each client.
Guaranteed positive customer experiences and resolved all customer complaints.
Compiled daily, weekly and monthly monetary reports and records for store owner.
Accurately logged all daily shipping and receiving orders.

Education

BusinessCal State San Marcos － San Marcos, CA, USA

Business AccountingMiraCosta － San Marcos, CA, USA

Resume Overview

Companies Worked For:

Cardiff Seaside Market
Studio Fiore
Matteson's Florist

School Attended

Cal State San Marcos
MiraCosta

Job Titles Held:

Floral Manager
Floral Designer

Degrees

Business
Business Accounting

Floral Manager Resume Example

Resume Score: 80%

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