Floral Manager Resume Example
Results-focused floral manager offering 11 years of progressive leadership experience. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
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United Family Of Stores － Brownwood , TX
- Improved service quality and dramatically increased sales by innovating and improving upon the company's products and services.
- Able to use my design experience to create aesthetically appealing products to the customer.
- Created strategies to develop and expand existing customer sales, which resulted in an average 24% increase in monthly sales, most recently as high as 37%.
- Developed highly empathetic client relationships.
- Monitored customer preferences to determine focus of sales efforts.
- Resolved customer questions, issues and complaints.
- Cross-trained and provided back-up for other departments when needed.
- Shared product knowledge with customers while making personal recommendations.
1-800-Flowers.Com, Inc. － Columbus , GA
- Created floral arrangements according to project drawings and recipes.
- Able to work under high pressure and fast pace environment on the television productions of My Fair Wedding with David Tutera and David Tutera Unveiled on the WE network.
- Worked alongside the entire production team in an energetic and creative environment.
- Assisted in on-site set up and tear down of weddings and events.
- Constructed hard goods needed to hold large floral arrangements.
- Consistently met schedules and deadlines for all projects.
United Family Of Stores － Colleyville , TX
- Managed the floral shop for 7 years.
- Designed and sold customized floral arrangements to individuals and commercial accounts.
- Developed proposals for weddings and special events.
- Worked daily with Teleflora and FTD software.
- Able to implement 1 800 Flowers software.
- Developed and maintained professional relationships with wire service representatives.
- Managed quality communication, customer support and product representation for each client.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Compiled daily, weekly and monthly monetary reports and records for store owner.
- Accurately logged all daily shipping and receiving orders.
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Resume Overview
School Attended
- Cal State San Marcos
- MiraCosta
Job Titles Held:
- Floral Manager
- Floral Designer
Degrees
- Business
Business Accounting
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